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3801 Sandy Spring Rd
Burtonsville, MD
Phone: 301-421-1900
See how Zimmerman's Ace Home Center scored based on 185 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
185 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
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| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from SILVER SPRING, MD wrote on 07/21/09
- This hardware store in a hidden gem. They have an extremely helpful and knowledgeable staff..........
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Subscriber from GREENBELT, MD wrote on 02/10/09
- Much better variety in some categories than others. For example, a lot of light bulbs,..........
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Subscriber from SILVER SPRING, MD wrote on 09/16/08
- Not as much variety as Home Depot or Lowe's, but better service from staff because..........
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Subscriber from ROCKVILLE, MD wrote on 08/13/08
- A clean, well laid out store where shopping is a pleasant experience........
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Subscriber from SILVER SPRING, MD wrote on 08/05/08
- Much better shopping experience here than at Home Depot, where it's harder to find someone..........
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Subscriber from WASHINGTON, DC wrote on 09/28/07
- Strange location situation. The store has only one-way to approach it by vehicle. This can't..........
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Subscriber from MORRISVILLE, NC wrote on 05/21/07
- Staff is largely indifferent to the customers........
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Subscriber from SILVER SPRING, MD wrote on 10/06/06
- Zimmermans isn't as cheap as Home Depot or Lowes but has the parts or can..........
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- See more comments at Washington Consumers' CHECKBOOK.
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Our customer survey ratings were updated in June 2008.
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