Hardware Stores in Clarksville , MD

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Sunday, March 21, 2010

Who Rates Best (& Worst) in the Washington DC Area? Now You'll Know.

Hardware Stores in Clarksville, MD and Nearby

Our research finds that the area's two largest chains-Home Depot and Lowe's-offer low prices, but their customers are typically less than thrilled with the advice and service each offers. Yet picking a hardware store doesn't have to be an exercise in tradeoffs. Sprinkled throughout the area, there are many independent stores that provide helpful advice, and some of these stores even make a reasonable effort to compete with the Big Guys on price.

From Washington Consumers' CHECKBOOK Magazine

	Name	Number of ratings	Checkbook's top rating ()		What percent of customers rated firm "superior" on our survey for "overall quality"	Firm's price index score
			for quality	for price
1.	Kendall Hardware 12260 Clarksville Pike Clarksville, MD 410-531-2111	125 ratings	How does "Kendall Hardware" rate compared to other hardware stores in Clarksville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
2.	Ashton Paint & Hardware 25 Olney Sandy Spring Rd Ashton, MD 301-570-1300	122 ratings	How does "Ashton Paint & Hardware" rate compared to other hardware stores in Clarksville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
3.	Mag Hardware 2200 18th St NW Washington, DC 202-265-3205	22 ratings	How does "Mag Hardware" rate compared to other hardware stores in Clarksville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
4.	Glover Park Ace Hardware 2251 Wisconsin Ave NW Washington, DC 202-333-6378	37 ratings	How does "Glover Park Ace Hardware" rate compared to other hardware stores in Clarksville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
5.	Annandale Hardware & Supply 4711 Backlick Rd Annandale, VA 703-256-1200	27 ratings	How does "Annandale Hardware & Supply" rate compared to other hardware stores in Clarksville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
6.	Ace Hardware 5057 Westfields Blvd Centreville, VA 703-378-7320	39 ratings	How does "Ace Hardware" rate compared to other hardware stores in Clarksville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
7.	American Hardware & Hearth of Waldorf 2875 Crain Hwy Waldorf, MD 301-645-2700	19 ratings	How does "American Hardware & Hearth of Waldorf" rate compared to other hardware stores in Clarksville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
8.	Lowe's 13000 Gateway Center Dr Gainesville, VA 703-468-6000	30 ratings	How does "Lowe's" rate compared to other hardware stores in Clarksville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.


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Sample Subscriber Comments/Reviews About Hardware Stores

CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Hardware Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Hardware Stores.

Subscriber from WASHINGTON, DC wrote Another Store: At times help is very hard to find, and attitudes are not always the best........
Subscriber from ANNANDALE, VA wrote Another Store: Sales help on most days would rather stand around talking to each other than talk..........
Subscriber from FALLS CHURCH, VA wrote Another Store: The worst Home Depot I have ever encountered!.......
Subscriber from SILVER SPRING, MD wrote Another Store: GOOD OVERALL KNOWLEDGE. EAGER TO ASSIST WITH YOUR PROBLEM........
Subscriber from ROCKVILLE, MD wrote Another Store: this particular store is a disorganized mess and their staff is rude........
Subscriber from WASHINGTON, DC wrote Another Store: A real scarcity of competent help. The store is cluttered and not easily navigated........
Subscriber from SILVER SPRING, MD wrote Another Store: Higher prices, but worth cost as a live knowledgeable person is there to help you..........
Subscriber from SILVER SPRING, MD wrote Another Store: Customer service is poor. Sales people often try to avoid customers and are quick to..........
Subscriber from WASHINGTON, DC wrote Another Store: Everything that's best about the best, still available today........
Subscriber from ARLINGTON, VA wrote Another Store: I love this store!.......
Subscriber from ALEXANDRIA, VA wrote Another Store: New hardware store is an Ace affiliate. The store is much needed and is the..........
Subscriber from GAITHERSBURG, MD wrote Another Store: Bought many items there that are broken or are missing parts. Takes a long time..........
Subscriber from POTOMAC, MD wrote Another Store: The very best!! I especially appreciate how very knowledgable the staff is in addition to..........
Subscriber from SILVER SPRING, MD wrote Another Store: Quality of service varies considerably among the helpers: some are excellent, most don't seem to..........
Subscriber from BETHESDA, MD wrote Another Store: Prices are a bit higher than other chains but the products are first rate, and..........
Subscriber from SILVER SPRING, MD wrote Another Store: Worth the trip for the customer service alone; can't compare prices because I don't go..........
Subscriber from LAUREL, MD wrote Another Store: They do not install all they sell. For example, they do not install tankless water..........
Subscriber from ROUND HILL, VA wrote Another Store: This is one of the nicer Home Depots. Cashiers are friendly. As with all Home..........
Subscriber from WASHINGTON, DC wrote Another Store: New location much more spacious than old one at 20th & P Streets........
Subscriber from ANNANDALE, VA wrote Another Store: Great hardware store - staff Very knowledgeable. Have many items that you won't find at..........
Subscriber from SILVER SPRING, MD wrote Another Store: The mostly elderly staff couldn't be more helpful. No long waits for advice! Sure, not..........
Subscriber from FALLS CHURCH, VA wrote Another Store: The best hardware store in Manassas. They have just about everything you could want, and..........
Subscriber from ALEXANDRIA, VA wrote Another Store: They destoyed my floor delivering their merchandise to my house. After a month of discussions..........
Subscriber from BETHESDA, MD wrote Another Store: Great service if you have the right representative.......
Subscriber from BURKE, VA wrote Another Store: Better atmosphere and cleaner than Home Depot but more expensive on most if not all..........
Subscriber from ARLINGTON, VA wrote Another Store: Like a variety store on steroids. A bit of everything for the homeowner and apartment..........
Subscriber from WASHINGTON, DC wrote Another Store: Friendly neighborhood hardware. Staff goes out of their way to find what you need........
Subscriber from FALLS CHURCH, VA wrote Another Store: Great independent hardware store; always can get advice from knowledgeable staff.......
Subscriber from ALEXANDRIA, VA wrote Another Store: The service is a throwback to an earlier time, with the legions of knowledgeable hardware..........
Subscriber from WASHINGTON, DC wrote Another Store: Frager's is a wonderful store that just keeps getting better. It's also locally owned........
Subscriber from ARLINGTON, VA wrote Another Store: This is an "old time" neighborhood hardware store. Convenience/accessibility and friendly, neighborly service are the..........
Subscriber from WASHINGTON, DC wrote Another Store: This is a great neighborhood store. Not the inventory or expertise of Strosniders, but it..........
Subscriber from SILVER SPRING, MD wrote Another Store: Finding guidance/direction really difficult. Keeping stuff stocked equally bad........
Subscriber from SILVER SPRING, MD wrote Another Store: They have an amazing variety for a small neighborhood store........
Subscriber from MCLEAN, VA wrote Another Store: I'll drive further to come here over Home Depot. Great selection of product. Plant material..........
Subscriber from ROCKVILLE, MD wrote Another Store: Don't give out rain checks on products advertised and not in stock. Example . ...........
Subscriber from WASHINGTON, DC wrote Another Store: anyone who has not yet gone to Fragers to shop for hardware (including paint) supplies,..........
Subscriber from LAUREL, MD wrote Another Store: Lowe's does not call in advance to schedule deliveries -- making it difficult to be..........
Subscriber from WASHINGTON, DC wrote Another Store: Helped us with a product that we had looked for in Bethesda. Refunded us money..........
Subscriber from FAIRFAX, VA wrote Another Store: Excellent old-fashioned, full-service hardware store. They have a wider array or products than any of..........
Subscriber from FALLS CHURCH, VA wrote Another Store: Quality of service is irratic.......
Subscriber from FALLS CHURCH, VA wrote Another Store: Very good selection of items, from the cheap to the expensive. Outstanding staff. One of..........
Subscriber from WASHINGTON, DC wrote Another Store: Immense variety of stock -- helpful in finding unusual items........
Subscriber from PURCELLVILLE, VA wrote Another Store: Store a throwback to 50 years ago; not a computer in the entire store. If..........
Subscriber from FALLS CHURCH, VA wrote Another Store: It you can't find something at Home Depot check with Fischer's, they probably have it..........
Subscriber from FAIRFAX, VA wrote Another Store: A little better then Home Depot but longer drive.........
Subscriber from FAIRFAX STATION, VA wrote Another Store: Sometimes difficult to get staff assistance.......
Subscriber from COLLEGE PARK, MD wrote Another Store: If you can find what you need, then you're doing well. I find that they..........
Subscriber from ARLINGTON, VA wrote Another Store: Ayers is part of our neighborhood and creates a wonderful atmosphere. I'm so glad it's..........
Subscriber from BETHESDA, MD wrote Another Store: These guys are great. You have a problem they always have the right answer........

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