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Saturday, November 7, 2009

Who Rates Best (& Worst) in the Washington DC Area? Now You'll Know.

Hardware Stores in College Park, MD

Our research finds that the area's two largest chains-Home Depot and Lowe's-offer low prices, but their customers are typically less than thrilled with the advice and service each offers. Yet picking a hardware store doesn't have to be an exercise in tradeoffs. Sprinkled throughout the area, there are many independent stores that provide helpful advice, and some of these stores even make a reasonable effort to compete with the Big Guys on price.

From Washington Consumers' CHECKBOOK Magazine

Name Number of ratings Checkbook's top rating () What percent of customers rated firm "superior" on our survey for "overall quality" Firm's price index score
for quality for price
1. Home Depot
4700 Cherry Hill Rd
College Park, MD
301-345-6774
298 ratings How does "Home Depot"
rate compared to other hardware stores in College Park , MD?
 Subscribe Washington Consumers' CHECKBOOK Magazine to find out.


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Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from SILVER SPRING, MD wrote about HOME DEPOT, College Park, MD on 08/26/09
The products are good and staff are pleasant but you cannot find staff........
Subscriber from SILVER SPRING, MD wrote about HOME DEPOT, College Park, MD on 08/03/09
Lots of products, but assistance can be very difficult to locate........
Subscriber from COLLEGE PARK, MD wrote about HOME DEPOT, College Park, MD on 07/15/09
difficult to obtain advice or get location of item unless you know exactly what you..........
Subscriber from SILVER SPRING, MD wrote about HOME DEPOT, College Park, MD on 09/16/08
All HDs are the same. Mediocre unless you run into someone who actually cares. Which..........
Subscriber from ROCKVILLE, MD wrote about HOME DEPOT, College Park, MD on 07/14/08
This store would not take back a medicine cabinet and mirror because I had purchased..........
Subscriber from BELTSVILLE, MD wrote about HOME DEPOT, College Park, MD on 09/20/07
Had homedepot intall a water heater. The price started at 750.00 for everyting including intallation...........
Subscriber from COLLEGE PARK, MD wrote about HOME DEPOT, College Park, MD on 09/19/07
Pretty decent for a big box store. Quality of service, knowledge of staff can fluctuate..........
Subscriber from ADELPHI, MD wrote about HOME DEPOT, College Park, MD on 10/06/06
When it started, Home Depot employees knew how to repair things and could offer advice..........
Subscriber from HYATTSVILLE, MD wrote about HOME DEPOT, College Park, MD on 10/04/06
a little better than the one on east west, but further away so we don't..........
Subscriber from COLLEGE PARK, MD wrote about HOME DEPOT, College Park, MD on 10/02/06
In my opinion, this Home Depot and the one in Silver Spring are the two..........
See more comments at Washington Consumers' CHECKBOOK.







 
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