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Who Rates Best (& Worst) in the Washington DC Area? Now You'll Know.
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Our research finds that the area's two largest chains-Home Depot and Lowe's-offer low prices, but their customers are typically less than thrilled with the advice and service each offers. Yet picking a hardware store doesn't have to be an exercise in tradeoffs. Sprinkled throughout the area, there are many independent stores that provide helpful advice, and some of these stores even make a reasonable effort to compete with the Big Guys on price.
From Washington Consumers' CHECKBOOK Magazine
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Name |
Number of ratings |
Checkbook's top rating ( ) |
What percent of customers rated firm "superior" on our survey for "overall quality" |
Firm's price index score |
| for quality |
for price |
| 1. |
Home Depot
15740 Shady Grove Rd Gaithersburg, MD
301-330-4900
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1273 ratings |
How does "Home Depot" rate compared to other hardware stores in Gaithersburg , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 2. |
Lowe's
205 Kentlands Blvd Gaithersburg, MD
301-208-0400
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673 ratings |
How does "Lowe's" rate compared to other hardware stores in Gaithersburg , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 3. |
Ashton Paint & Hardware
25 Olney Sandy Spring Rd Ashton, MD
301-570-1300
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122 ratings |
How does "Ashton Paint & Hardware" rate compared to other hardware stores in Gaithersburg , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 4. |
Glover Park Ace Hardware
2251 Wisconsin Ave NW Washington, DC
202-333-6378
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37 ratings |
How does "Glover Park Ace Hardware" rate compared to other hardware stores in Gaithersburg , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 5. |
Mag Hardware
2200 18th St NW Washington, DC
202-265-3205
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22 ratings |
How does "Mag Hardware" rate compared to other hardware stores in Gaithersburg , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 6. |
Annandale Hardware & Supply
4711 Backlick Rd Annandale, VA
703-256-1200
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27 ratings |
How does "Annandale Hardware & Supply" rate compared to other hardware stores in Gaithersburg , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 7. |
Ace Hardware
5057 Westfields Blvd Centreville, VA
703-378-7320
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39 ratings |
How does "Ace Hardware" rate compared to other hardware stores in Gaithersburg , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 8. |
Lowe's
13000 Gateway Center Dr Gainesville, VA
703-468-6000
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30 ratings |
How does "Lowe's" rate compared to other hardware stores in Gaithersburg , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 9. |
American Hardware & Hearth of Waldorf
2875 Crain Hwy Waldorf, MD
301-645-2700
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19 ratings |
How does "American Hardware & Hearth of Waldorf" rate compared to other hardware stores in Gaithersburg , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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DC |
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Hardware Stores in Washington, DC |
MD |
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Hardware Stores in Annapolis, MD |
Hardware Stores in Ashton, MD |
Hardware Stores in Aspen Hill, MD |
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Hardware Stores in Bethesda, MD |
Hardware Stores in Bowie, MD |
Hardware Stores in Bryans Road, MD |
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Hardware Stores in Burtonsville, MD |
Hardware Stores in Capitol Heights, MD |
Hardware Stores in Catonsville, MD |
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Hardware Stores in Chevy Chase, MD |
Hardware Stores in Clarksville, MD |
Hardware Stores in Clinton, MD |
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Hardware Stores in College Park, MD |
Hardware Stores in Columbia, MD |
Hardware Stores in Damascus, MD |
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Hardware Stores in Elkridge, MD |
Hardware Stores in Ellicott City, MD |
Hardware Stores in Fort Washington, MD |
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Hardware Stores in Frederick, MD |
Hardware Stores in Gaithersburg, MD |
Hardware Stores in Germantown, MD |
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Hardware Stores in Greenbelt, MD |
Hardware Stores in Hyattsville, MD |
Hardware Stores in Kensington, MD |
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Hardware Stores in Landover Hills, MD |
Hardware Stores in Laurel, MD |
Hardware Stores in Montgomery Village, MD |
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Hardware Stores in Mount Airy, MD |
Hardware Stores in New Carrollton, MD |
Hardware Stores in Owings, MD |
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Hardware Stores in Oxon Hill, MD |
Hardware Stores in Poolesville, MD |
Hardware Stores in Potomac, MD |
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Hardware Stores in Rockville, MD |
Hardware Stores in Silver Spring, MD |
Hardware Stores in Upper Marlboro, MD |
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Hardware Stores in Waldorf, MD |
Hardware Stores in Westminster, MD |
VA |
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Hardware Stores in Alexandria, VA |
Hardware Stores in Annandale, VA |
Hardware Stores in Arlington, VA |
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Hardware Stores in Ashburn, VA |
Hardware Stores in Centreville, VA |
Hardware Stores in Chantilly, VA |
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Hardware Stores in Dale City, VA |
Hardware Stores in Fairfax, VA |
Hardware Stores in Falls Church, VA |
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Hardware Stores in Gainesville, VA |
Hardware Stores in Great Falls, VA |
Hardware Stores in Herndon, VA |
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Hardware Stores in Leesburg, VA |
Hardware Stores in Manassas, VA |
Hardware Stores in McLean, VA |
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Hardware Stores in Purcellville, VA |
Hardware Stores in Reston, VA |
Hardware Stores in Springfield, VA |
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Hardware Stores in Sterling, VA |
Hardware Stores in Vienna, VA |
Hardware Stores in Warrenton, VA |
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Hardware Stores in Woodbridge, VA |
See All Hardware Stores |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Hardware Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Hardware Stores.
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Subscriber from MC LEAN, VA wrote
Another Store: Almost impossible to get help........
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Subscriber from SILVER SPRING, MD wrote
Another Store: Home Depot has a good variety of products, but it's often difficult to find something,..........
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Subscriber from VIENNA, VA wrote
Another Store: Convenient.......
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Subscriber from FAIRFAX, VA wrote
Another Store: Hard to find someone to answer questions and then they usually don't know the answers...........
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Subscriber from BURKE, VA wrote
Another Store: Okay, the paint guys could be a little friendlier, but they are nonetheless very, very..........
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Subscriber from ALEXANDRIA, VA wrote
Another Store: I love Fischer's, they are SO helpful and very knowledgable. The staff have helped me..........
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Subscriber from SPRINGFIELD, VA wrote
Another Store: Can't always find someone to help you esp. weekends - either short handed or busy...........
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Subscriber from WASHINGTON, DC wrote
Another Store: Frager's is the kind of place that we always turn to because they seem to..........
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Subscriber from FALLS CHURCH, VA wrote
Another Store: It you can't find something at Home Depot check with Fischer's, they probably have it..........
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Subscriber from ALEXANDRIA, VA wrote
Another Store: It's worth it to pay a little more sometimes for our local hardware store........
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Subscriber from WASHINGTON, DC wrote
Another Store: Big box boring. Staff stretched thin and not well trained. Some can be outstanding, but..........
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Subscriber from OLNEY, MD wrote
Another Store: Everyone said hello and asked me if I needed help.......
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Subscriber from SILVER SPRING, MD wrote
Another Store: Excellent variety of products, good prices, great advice........
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Subscriber from CHANTILLY, VA wrote
Another Store: Sometimes hard to get help on questions about products--inadequately staffed, not all help is qualified..........
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Subscriber from ALEXANDRIA, VA wrote
Another Store: Service is sometimes hard to obtain despite their "Let's do it together" campaign!.......
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Subscriber from FALLS CHURCH, VA wrote
Another Store: I love this store! Their attention to their customers is incredible...makes it worth the extra..........
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Subscriber from WASHINGTON, DC wrote
Another Store: They have everything one could possibly need........
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Subscriber from SPRINGFIELD, VA wrote
Another Store: One of a kind store and staff. Very well informed and helpful staff.......
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Subscriber from ROCKVILLE, MD wrote
Another Store: They are what they are. Sometimes very responsive, sometimes I feel like I'm invisible........
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Subscriber from OAK HILL, VA wrote
Another Store: So glad that Sears opened this store in Herndon - the staff is so helpful..........
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Subscriber from WASHINGTON, DC wrote
Another Store: great store.......
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Subscriber from SPRINGFIELD, VA wrote
Another Store: Have followed the Hechinger model of ever declining quality........
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Subscriber from DARNESTOWN, MD wrote
Another Store: Mass market, lowest common denominator products and service. Don't expect quality.......
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Subscriber from FALLS CHURCH, VA wrote
Another Store: Great store if they have what you need. Smaller inventory then HomeDepot/Lowes........
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Subscriber from MC LEAN, VA wrote
Another Store: The only thing this store has going for it is location. It USED to be..........
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Subscriber from CHEVY CHASE, MD wrote
Another Store: Can sometimes be a little expensive, but Strosniders is a very pleasant place to shop..........
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Subscriber from BURKE, VA wrote
Another Store: An amazing adventure to an old fashioned hardware store. I would rather spend three hours..........
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Subscriber from FALLS CHURCH, VA wrote
Another Store: Classic neighborhood hardware store where the clerks are williing to give advice; the place has..........
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Subscriber from OAKTON, VA wrote
Another Store: This rating applies to the several Home Depot stores which I have used. Small items..........
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Subscriber from ARLINGTON, VA wrote
Another Store: Amazing store. Jam packed with hardware store stock. Staff is johnny-on-the-spot helpful at all times...........
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Subscriber from WASHINGTON, DC wrote
Another Store: Nice store with extremely nice people. A bit small, so their selection is not always..........
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Subscriber from WASHINGTON, DC wrote
Another Store: very responsive, friendly & well stocked little store.......
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Subscriber from ARLINGTON, VA wrote
Another Store: Not a bad second or third choice........
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Subscriber from POTOMAC, MD wrote
Another Store: If Lowe's was closer, I'd go there. I use Strosneider's in general, for better service........
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Subscriber from FALLS CHURCH, VA wrote
Another Store: Often find shelves in need of restocking. Self-service POS terminals are a plus - always..........
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Subscriber from MCLEAN, VA wrote
Another Store: HD has REALLY gone down hill. Staff knows very little about their products but has..........
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Subscriber from HYATTSVILLE, MD wrote
Another Store: Great place if you have questions.Very knowledgeable staff........
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Subscriber from WASHINGTON, DC wrote
Another Store: Great people, great store........
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Subscriber from ALEXANDRIA, VA wrote
Another Store: Wish they were closer to my home, I'd use them all the time instead of..........
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Subscriber from SPRINGFIELD, VA wrote
Another Store: High end items for quality home purchases........
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Subscriber from MANASSAS, VA wrote
Another Store: When it comes to hardware, if you can't find it, try this store........
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Subscriber from CHEVY CHASE, MD wrote
Another Store: I normally use Bethesda store. Prices here were higher on specific items I was looking..........
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Subscriber from BURKE, VA wrote
Another Store: I am put off by employees jabering in foreign tongues and not being able to..........
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Subscriber from KENSINGTON, MD wrote
Another Store: You can actually find what your looking for and if you have a question someone..........
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Subscriber from BERWYN HEIGHTS, MD wrote
Another Store: For a small store they have a good inventory and they are an excellent alternative..........
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Subscriber from SILVER SPRING, MD wrote
Another Store: Better than average for large-chain warehouse stores........
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Subscriber from SPRINGFIELD, VA wrote
Another Store: I try to go to Fischer's before going to Home Depot, but if I have..........
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Subscriber from WASHINGTON, DC wrote
Another Store: Fantastic hardware store right downtown DC. Very knowledgeable staff. And they pack a ton of..........
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Subscriber from ALEXANDRIA, VA wrote
Another Store: This place never has what I'm looking for. I don't know how they stay in..........
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Subscriber from POTOMAC, MD wrote
Another Store: What can you say. It is a Big Box store with good products, but don't..........
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