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19219 Watkins Mill Rd Gaithersburg, MD Phone: 301-926-3010
See how Schenck's Hardware & Home Center scored based on 200 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?   |
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Does firm get CHECKBOOK's top rating for price?   |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
200 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
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Available exclusively to CHECKBOOK Subscribers. |
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Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from MONTGOMERY VILLAGE, MD wrote on 08/12/09
- Small community store, but has most needs at prices comparable to big chains........
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Subscriber from GAITHERSBURG, MD wrote on 07/12/09
- A community hardware store with a very helpful staff. My first place to turn for..........
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Subscriber from MONTGOMERY VILLAGE, MD wrote on 06/23/09
- located in Montgomery Village.......
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Subscriber from ROCKVILLE, MD wrote on 09/16/08
- They don't carry as much as the chains but it is a way better place..........
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Subscriber from OLNEY, MD wrote on 09/08/08
- A hidden gem. Nearly impossible to find (even with GPS), but worth the search. Helpful..........
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Subscriber from GAITHERSBURG, MD wrote on 08/27/08
- Their hours of operation do not match who their customers are, neighborhood homeowners. They close..........
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Subscriber from GAITHERSBURG, MD wrote on 08/26/08
- One staffer on the floor is excellent. Others are average and you must find them..........
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Subscriber from GAITHERSBURG, MD wrote on 04/22/08
- THANK GOODNESS WE HAVE A "LOCAL STORE" AND DO NOT HAVE TO TELAY ON THE..........
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- See more comments at Washington Consumers' CHECKBOOK.
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