Hardware Stores in Kensington , MD

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Sunday, March 21, 2010

Who Rates Best (& Worst) in the Washington DC Area? Now You'll Know.

Hardware Stores in Kensington, MD and Nearby

Our research finds that the area's two largest chains-Home Depot and Lowe's-offer low prices, but their customers are typically less than thrilled with the advice and service each offers. Yet picking a hardware store doesn't have to be an exercise in tradeoffs. Sprinkled throughout the area, there are many independent stores that provide helpful advice, and some of these stores even make a reasonable effort to compete with the Big Guys on price.

From Washington Consumers' CHECKBOOK Magazine

	Name	Number of ratings	Checkbook's top rating ()		What percent of customers rated firm "superior" on our survey for "overall quality"	Firm's price index score
			for quality	for price
1.	Hardware City Home Center 10504 Connecticut Ave Kensington, MD 301-933-2207	621 ratings	How does "Hardware City Home Center" rate compared to other hardware stores in Kensington , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
2.	Mag Hardware 2200 18th St NW Washington, DC 202-265-3205	22 ratings	How does "Mag Hardware" rate compared to other hardware stores in Kensington , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
3.	Glover Park Ace Hardware 2251 Wisconsin Ave NW Washington, DC 202-333-6378	37 ratings	How does "Glover Park Ace Hardware" rate compared to other hardware stores in Kensington , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
4.	Ashton Paint & Hardware 25 Olney Sandy Spring Rd Ashton, MD 301-570-1300	122 ratings	How does "Ashton Paint & Hardware" rate compared to other hardware stores in Kensington , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
5.	Annandale Hardware & Supply 4711 Backlick Rd Annandale, VA 703-256-1200	27 ratings	How does "Annandale Hardware & Supply" rate compared to other hardware stores in Kensington , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
6.	Ace Hardware 5057 Westfields Blvd Centreville, VA 703-378-7320	39 ratings	How does "Ace Hardware" rate compared to other hardware stores in Kensington , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
7.	American Hardware & Hearth of Waldorf 2875 Crain Hwy Waldorf, MD 301-645-2700	19 ratings	How does "American Hardware & Hearth of Waldorf" rate compared to other hardware stores in Kensington , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
8.	Lowe's 13000 Gateway Center Dr Gainesville, VA 703-468-6000	30 ratings	How does "Lowe's" rate compared to other hardware stores in Kensington , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.


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Sample Subscriber Comments/Reviews About Hardware Stores

CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Hardware Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Hardware Stores.

Subscriber from WASHINGTON, DC wrote Another Store: Three cheers for Frager's! Old-fashioned neighborhood place that consistently has what I need and gives..........
Subscriber from WASHINGTON, DC wrote Another Store: Well stocked with good variety of product. Products reflect community needs. Selection is competitive with..........
Subscriber from GAITHERSBURG, MD wrote Another Store: What staff?.......
Subscriber from OAK HILL, VA wrote Another Store: More often that not, this store has what I need and I can get in..........
Subscriber from ALEXANDRIA, VA wrote Another Store: My "go to store" for hard to find items........
Subscriber from GAITHERSBURG, MD wrote Another Store: Staff's knowledgeability and helpfulness has been on the decline recently........
Subscriber from ARLINGTON, VA wrote Another Store: Not only did they know what to do on a rather difficult question (Home Depot..........
Subscriber from LANHAM, MD wrote Another Store: Employees standing around having conversation with each other. Employees not knowing anything about the merchandise..........
Subscriber from ARLINGTON, VA wrote Another Store: great neighborhood store.......
Subscriber from ROCKVILLE, MD wrote Another Store: A real pleasure to shop or browse at........
Subscriber from SIMPSONVILLE, SC wrote Another Store: Staff are often not helpful and often not available........
Subscriber from OLNEY, MD wrote Another Store: What a disaster trying to find reliable help, especially in the gardening area. Only go..........
Subscriber from KENSINGTON, MD wrote Another Store: The company is having trouble competing with the big-box stores.Its card in the hole is..........
Subscriber from ROCKVILLE, MD wrote Another Store: If you need a question answered White's is a world of difference from Home Depot...........
Subscriber from ALEXANDRIA, VA wrote Another Store: Best small-community Hardware Store, everyone knows the proprietor's, large variety of products available, reasonable prices,..........
Subscriber from ARLINGTON, VA wrote Another Store: Ayers always has it. We shop at what we feel are the obvious places, but..........
Subscriber from FALLS CHURCH, VA wrote Another Store: This is not really a hardware store. It is an electrical products supply store. For..........
Subscriber from SILVER SPRING, MD wrote Another Store: The mostly elderly staff couldn't be more helpful. No long waits for advice! Sure, not..........
Subscriber from FALLS CHURCH, VA wrote Another Store: Often out of stock; often no price posted on stock; low prices are often justified..........
Subscriber from NORTH POTOMAC, MD wrote Another Store: Difficult to find someone to assist you........
Subscriber from BETHESDA, MD wrote Another Store: High prices but outrageously good service by hordes of friendly, knowledgeable staff........
Subscriber from BETHESDA, MD wrote Another Store: The king of hardware stores........
Subscriber from MORRISVILLE, NC wrote Another Store: This is what a hardware store should be! Only drawback is the prices are high........
Subscriber from WASHINGTON, DC wrote Another Store: I like having the store around the corner and when it first opened, the staff..........
Subscriber from RESTON, VA wrote Another Store: Store very dirty and dusty. Hard to breathe due to dust content........
Subscriber from WASHINGTON, DC wrote Another Store: Great people, great store........
Subscriber from ALEXANDRIA, VA wrote Another Store: Hard to find anyone to wait on you.......
Subscriber from ALEXANDRIA, VA wrote Another Store: A nightmarish store, with store staff and management who can't give even basic advice or..........
Subscriber from SILVER SPRING, MD wrote Another Store: A good, convenient store, with mostly helpful staff. Has a lot of the household essentials,..........
Subscriber from ROCKVILLE, MD wrote Another Store: Don't give out rain checks on products advertised and not in stock. Example . ...........
Subscriber from SILVER SPRING, MD wrote Another Store: It's amazing how much stuff they've managed to fit into a smallish store - and..........
Subscriber from BETHESDA, MD wrote Another Store: Great service and high prices........
Subscriber from BETHESDA, MD wrote Another Store: I've decided that the excellent service at Strosniders is well worth the higher cost. I've..........
Subscriber from WASHINGTON, DC wrote Another Store: Personnel is generally not well informed nor eager to satisfy........
Subscriber from SPRINGFIELD, VA wrote Another Store: Workers seldon know anything about what they are selling. Never shop here unless you fully..........
Subscriber from WASHINGTON, DC wrote Another Store: Excellent selection........
Subscriber from TAKOMA PARK, MD wrote Another Store: Wonderful well-stocked store.......
Subscriber from BETHESDA, MD wrote Another Store: Shopping at this Home Depot is truly a painful experience. Service, if available, is slow..........
Subscriber from ARLINGTON, VA wrote Another Store: This is an old-fashioned hardware store. And that includes personal service. I rarely need to..........
Subscriber from CLARKSBURG, MD wrote Another Store: Nothing to brag about.......
Subscriber from WASHINGTON, DC wrote Another Store: These people really know what they are doing........
Subscriber from FAIRFAX, VA wrote Another Store: Stiff competition with Home Depot.......
Subscriber from BETHESDA, MD wrote Another Store: Great to have a neighborhood hardware store, saves on gas and stress........
Subscriber from ARLINGTON, VA wrote Another Store: It's hard to find help at Home Depot at any time of day........
Subscriber from ELLICOTT CITY, MD wrote Another Store: Service is poor and it is understaffed. Also, the staff is not always knowledgable or..........
Subscriber from MC LEAN, VA wrote Another Store: I had one of those ridiculous experiences at this store where I spent a total..........
Subscriber from FALLS CHURCH, VA wrote Another Store: BEST HARDWARE STORE IN THE WASHINTON AREA.......
Subscriber from SILVER SPRING, MD wrote Another Store: Greater variety of products than Home Depot........
Subscriber from ARLINGTON, VA wrote Another Store: Only a last chance place to go........
Subscriber from COLLEGE PARK, MD wrote Another Store: very prompt, friendly, good advice.......

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