Hardware Stores in Kensington , MD

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Saturday, March 20, 2010

Who Rates Best (& Worst) in the Washington DC Area? Now You'll Know.

Hardware Stores in Kensington, MD and Nearby

Our research finds that the area's two largest chains-Home Depot and Lowe's-offer low prices, but their customers are typically less than thrilled with the advice and service each offers. Yet picking a hardware store doesn't have to be an exercise in tradeoffs. Sprinkled throughout the area, there are many independent stores that provide helpful advice, and some of these stores even make a reasonable effort to compete with the Big Guys on price.

From Washington Consumers' CHECKBOOK Magazine

	Name	Number of ratings	Checkbook's top rating ()		What percent of customers rated firm "superior" on our survey for "overall quality"	Firm's price index score
			for quality	for price
1.	Hardware City Home Center 10504 Connecticut Ave Kensington, MD 301-933-2207	621 ratings	How does "Hardware City Home Center" rate compared to other hardware stores in Kensington , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
2.	Mag Hardware 2200 18th St NW Washington, DC 202-265-3205	22 ratings	How does "Mag Hardware" rate compared to other hardware stores in Kensington , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
3.	Glover Park Ace Hardware 2251 Wisconsin Ave NW Washington, DC 202-333-6378	37 ratings	How does "Glover Park Ace Hardware" rate compared to other hardware stores in Kensington , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
4.	Ashton Paint & Hardware 25 Olney Sandy Spring Rd Ashton, MD 301-570-1300	122 ratings	How does "Ashton Paint & Hardware" rate compared to other hardware stores in Kensington , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
5.	Annandale Hardware & Supply 4711 Backlick Rd Annandale, VA 703-256-1200	27 ratings	How does "Annandale Hardware & Supply" rate compared to other hardware stores in Kensington , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
6.	Ace Hardware 5057 Westfields Blvd Centreville, VA 703-378-7320	39 ratings	How does "Ace Hardware" rate compared to other hardware stores in Kensington , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
7.	American Hardware & Hearth of Waldorf 2875 Crain Hwy Waldorf, MD 301-645-2700	19 ratings	How does "American Hardware & Hearth of Waldorf" rate compared to other hardware stores in Kensington , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
8.	Lowe's 13000 Gateway Center Dr Gainesville, VA 703-468-6000	30 ratings	How does "Lowe's" rate compared to other hardware stores in Kensington , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.


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Sample Subscriber Comments/Reviews About Hardware Stores

CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Hardware Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Hardware Stores.

Subscriber from WASHINGTON, DC wrote Another Store: Strosnyders is the best hardware store in the Washington area. I say that despite the..........
Subscriber from FALLS CHURCH, VA wrote Another Store: I love this store. There is always someone to help you, and they are just..........
Subscriber from SPRINGFIELD, VA wrote Another Store: This is a very good "neighborhood" hardware store that stocks hard to find items. Kind..........
Subscriber from ARLINGTON, VA wrote Another Store: Always helpful staff, offering great advice!.......
Subscriber from UPPR MARLBORO, MD wrote Another Store: Attention to how long customers have been waiting to talk to someone at the tile..........
Subscriber from COLUMBIA, MD wrote Another Store: I feel unsafe going to Home Depot........
Subscriber from WASHINGTON, DC wrote Another Store: Price competitive with Home Depot........
Subscriber from ARLINGTON, VA wrote Another Store: Layout a bit confusing, some items are hard to find; some things you don't even..........
Subscriber from BETHESDA, MD wrote Another Store: I've decided that the excellent service at Strosniders is well worth the higher cost. I've..........
Subscriber from SILVER SPRING, MD wrote Another Store: This is an old-fashioned hardware store -- mostly used by contractors, so hours are limited...........
Subscriber from ALEXANDRIA, VA wrote Another Store: Best small-community Hardware Store, everyone knows the proprietor's, large variety of products available, reasonable prices,..........
Subscriber from BETHESDA, MD wrote Another Store: Best in the area, staff always knows its stuff........
Subscriber from WASHINGTON, DC wrote Another Store: Perhaps not the cheapest prices, but an INCREDIBLY knowledgeable staff who seem anxious to help...........
Subscriber from SILVER SPRING, MD wrote Another Store: Cant' beat Strosniders Bethesda store for variety and knowledgeable salespersons. If they don't have what..........
Subscriber from ARLINGTON, VA wrote Another Store: Mark, the store manager went out of his way to be helpful - I'm very..........
Subscriber from VIENNA, VA wrote Another Store: Worst customer service in the world. have been there many times and never have I..........
Subscriber from FALLS CHURCH, VA wrote Another Store: This is not really a hardware store. It is an electrical products supply store. For..........
Subscriber from LAUREL, MD wrote Another Store: Lowe's does not call in advance to schedule deliveries -- making it difficult to be..........
Subscriber from ARLINGTON, VA wrote Another Store: This is an "old time" neighborhood hardware store. Convenience/accessibility and friendly, neighborly service are the..........
Subscriber from BETHESDA, MD wrote Another Store: Strosniders is that old fashioned hardware store where you go to get information on how..........
Subscriber from ROCKVILLE, MD wrote Another Store: Old-fashioned hardware store with knowledgeable service........
Subscriber from WASHINGTON, DC wrote Another Store: Best chain in area........
Subscriber from FAIRFAX STATION, VA wrote Another Store: The store drives me crazy with clutter, less than expected variety, poorly maintained displays, and..........
Subscriber from WASHINGTON, DC wrote Another Store: This is a neighborhood store, so not the selection of your big stores, but good..........
Subscriber from ROCKVILLE, MD wrote Another Store: They are what they are. Sometimes very responsive, sometimes I feel like I'm invisible........
Subscriber from NORTH POTOMAC, MD wrote Another Store: parking a bit of an issue.......
Subscriber from ALEXANDRIA, VA wrote Another Store: Village Hardware is a God Send in our area, with a good range of products..........
Subscriber from ARLINGTON, VA wrote Another Store: Every time I shop there (any Home Depot), I cannot find someone to help me...........
Subscriber from RESTON, VA wrote Another Store: The best service around. Beats the big guys in every way........
Subscriber from ALEXANDRIA, VA wrote Another Store: Crowded store, items thrown about........
Subscriber from FALLS CHURCH, VA wrote Another Store: I love this store! Their attention to their customers is incredible...makes it worth the extra..........
Subscriber from MCLEAN, VA wrote Another Store: Excellent service and always helpful...........
Subscriber from CENTREVILLE, VA wrote Another Store: Computer system is frequently down for credit purchases which is a major inconvenience for customers........
Subscriber from GREAT FALLS, VA wrote Another Store: Small store, limited supply, high prices, convenient, great service........
Subscriber from ANNANDALE, VA wrote Another Store: The best hardware in the area, unquestionably, with old-fashioned service and really good stock; very..........
Subscriber from COLUMBIA, MD wrote Another Store: A great family run place where you can find someone who is knowledgeable and willing..........
Subscriber from TAKOMA PARK, MD wrote Another Store: I park my car in front of Strosniders store, walk through the front door, and..........
Subscriber from FAIRFAX, VA wrote Another Store: They're good if you know what you want and don't need help. I went looking..........
Subscriber from ALEXANDRIA, VA wrote Another Store: Village Hardware has the characteristics of Fisher Hardware in a much smaller space. Service and..........
Subscriber from KEY BISCAYNE, FL wrote Another Store: Too bad there are so few merchants in the area today with a comparably competent,..........
Subscriber from BETHESDA, MD wrote Another Store: So expensive. Disappointed that they closed their lawn mower service and repair operation........
Subscriber from BETHESDA, MD wrote Another Store: This store has an excellent inventory of hardware and provides service to help you find..........
Subscriber from ALEXANDRIA, VA wrote Another Store: You get what you pay for - big box prices but with sparse staff and..........
Subscriber from ARLINGTON, VA wrote Another Store: Convenient. Staff can be a bit grumpy on some days but are generally pleasant and..........
Subscriber from FAIRFAX, VA wrote Another Store: This store is extremely well-staffed: a high number of staff who is product knowledgeable. Their..........
Subscriber from BETHESDA, MD wrote Another Store: The staff at Logan are very knowledgeable and extremely courteous - everything you would expect..........
Subscriber from DARNESTOWN, MD wrote Another Store: Mass market, lowest common denominator products and service. Don't expect quality.......
Subscriber from ANNANDALE, VA wrote Another Store: A cut above Home Depot, cleaner, better organized, but still not a place I would..........
Subscriber from FALLS CHURCH, VA wrote Another Store: Great staff! Helpful and knowledgeable. Have lots of old-time, hard-to-find products.......
Subscriber from SILVER SPRING, MD wrote Another Store: Home Depot has a good variety of products, but it's often difficult to find something,..........

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