Hardware Stores in Landover Hills , MD

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Friday, March 19, 2010

Who Rates Best (& Worst) in the Washington DC Area? Now You'll Know.

Hardware Stores in Landover Hills, MD and Nearby

Our research finds that the area's two largest chains-Home Depot and Lowe's-offer low prices, but their customers are typically less than thrilled with the advice and service each offers. Yet picking a hardware store doesn't have to be an exercise in tradeoffs. Sprinkled throughout the area, there are many independent stores that provide helpful advice, and some of these stores even make a reasonable effort to compete with the Big Guys on price.

From Washington Consumers' CHECKBOOK Magazine

	Name	Number of ratings	Checkbook's top rating ()		What percent of customers rated firm "superior" on our survey for "overall quality"	Firm's price index score
			for quality	for price
1.	Bill's Hardware 7431 Annapolis Rd Landover Hills, MD 301-577-7100	147 ratings	How does "Bill's Hardware" rate compared to other hardware stores in Landover Hills , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.


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Sample Subscriber Comments/Reviews About Hardware Stores

CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Hardware Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Hardware Stores.

Subscriber from SPRINGFIELD, VA wrote Another Store: Have followed the Hechinger model of ever declining quality........
Subscriber from ANNANDALE, VA wrote Another Store: I always go there first because they have the staff know what they have and..........
Subscriber from ARLINGTON, VA wrote Another Store: Can't beat their staff!.......
Subscriber from SPRINGFIELD, VA wrote Another Store: It's nice to buy only the amount you need, i.e., nails. Prices are a bit..........
Subscriber from WASHINGTON, DC wrote Another Store: I put in wrong number to fool system; I don't have the phone number. District..........
Subscriber from HYATTSVILLE, MD wrote Another Store: better knowledge than the home depots, but also further away........
Subscriber from SILVER SPRING, MD wrote Another Store: Help is often impossible to find, unless you manage to interrupt a shmoozefest. Most employees..........
Subscriber from WASHINGTON, DC wrote Another Store: The one place to go for difficult items and "having just what you need.".......
Subscriber from VIENNA, VA wrote Another Store: only needed a good furniture polish -- Stalclup provided Guardsman Furniture Polish Cream -- a..........
Subscriber from WASHINGTON, DC wrote Another Store: Pricey--but they have everything and staff who know what they are talking about........
Subscriber from BETHESDA, MD wrote Another Store: Pricey, but excellent. Look for coupons in the mail & phone book........
Subscriber from RESTON, VA wrote Another Store: Has larger inventory, often staff isn't knowledgeable, not enough people working to help customers.......
Subscriber from SPRINGFIELD, VA wrote Another Store: Old fashioned store stocked with tons of stuff, with staff always willing to help. Prices..........
Subscriber from BETHESDA, MD wrote Another Store: Best service by far. Home Depot is a joke in that department.......
Subscriber from WASHINGTON, DC wrote Another Store: due to the overall conditions of both the interior and exterior areas of this home..........
Subscriber from SILVER SPRING, MD wrote Another Store: Do not like Home Depot. Too often I cannot find staff who can answer questions..........
Subscriber from ALEXANDRIA, VA wrote Another Store: Far superior to chains such as Home Depot although prices might be a bit higher...........
Subscriber from FALLS CHURCH, VA wrote Another Store: The store is messy and not well kept in order. It is hard to find..........
Subscriber from HAYMARKET, VA wrote Another Store: As the wife, I get the supplies and my Hubby fixes most things around the..........
Subscriber from ROCKVILLE, MD wrote Another Store: A real pleasure to shop or browse at........
Subscriber from ALEXANDRIA, VA wrote Another Store: This is an independent business, so the prices are higher than what you'll find at..........
Subscriber from SILVER SPRING, MD wrote Another Store: All HDs are the same. Mediocre unless you run into someone who actually cares. Which..........
Subscriber from SILVER SPRING, MD wrote Another Store: Staff at Home Depot are consistantly unhelpful and lack knowledge about products they sell........
Subscriber from SILVER SPRING, MD wrote Another Store: I purchased a wood pellet grill from them last year. Apparently, They no longer carry..........
Subscriber from BETHESDA, MD wrote Another Store: Great to have a neighborhood hardware store, saves on gas and stress........
Subscriber from CHANTILLY, VA wrote Another Store: Best hardware store in the area--staff very knowledgeable and helpful. More like an old fashioned..........
Subscriber from CLARKSBURG, MD wrote Another Store: Nothing to brag about.......
Subscriber from TAKOMA PARK, MD wrote Another Store: Dependable service and products........
Subscriber from BURKE, VA wrote Another Store: They have everything you need...the staff know their stuff...fun store to find unusual products.......
Subscriber from OLNEY, MD wrote Another Store: I believe most of the staff are ill-equipped to answer customer questions. And, you have..........
Subscriber from DARNESTOWN, MD wrote Another Store: Mass market, lowest common denominator products and service. Don't expect quality.......
Subscriber from WASHINGTON, DC wrote Another Store: Strosnider's is a wonderful store. Before I discovered it this year, I drive from Dupont..........
Subscriber from BETHESDA, MD wrote Another Store: Occasionally you get a helpful store associate, but more often you get one who is..........
Subscriber from MORRISVILLE, NC wrote Another Store: Staff is largely indifferent to the customers........
Subscriber from ANNANDALE, VA wrote Another Store: This store should be demolished and a Lowes should be built in it's place........
Subscriber from FALLS CHURCH, VA wrote Another Store: Browns Hardware is an old fasion store with knowledgeable employes who listen to your needs..........
Subscriber from MANASSAS, VA wrote Another Store: Typical big box store. Has a large selection of common items........
Subscriber from BETHESDA, MD wrote Another Store: The king of hardware stores........
Subscriber from FALLS CHURCH, VA wrote Another Store: Very helpful staff; prices higher than chains, but knowledgeable staff are worth it. They stock..........
Subscriber from RESTON, VA wrote Another Store: The best service around. Beats the big guys in every way........
Subscriber from ARLINGTON, VA wrote Another Store: Excellent local hardware store........
Subscriber from WASHINGTON, DC wrote Another Store: Often don't carry things - but they are very nice and have even loaned me..........
Subscriber from CHEVY CHASE, MD wrote Another Store: good prices, but usually terrible service (though there are a few exceptions........
Subscriber from ALEXANDRIA, VA wrote Another Store: too big - help hard to get.......
Subscriber from ALEXANDRIA, VA wrote Another Store: Difficult to find what you want; difficult to locate a staff person to question, difficult..........
Subscriber from KENSINGTON, MD wrote Another Store: If I can not get what I want at Harware City or Mizells Lumber I..........
Subscriber from SILVER SPRING, MD wrote Another Store: Shopping here is very frustrating. Items are hard to find and store personnel often do..........
Subscriber from OLNEY, MD wrote Another Store: Do they have to play country music in there all the time?.......
Subscriber from MANASSAS, VA wrote Another Store: This is a great independent hardware store with old-fashioned service. They carry lots of items..........
Subscriber from WASHINGTON, DC wrote Another Store: I like to go here because the clerks know their merchandise. Good at helping you..........

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