Hardware Stores in Rockville , MD

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Tuesday, March 16, 2010

Who Rates Best (& Worst) in the Washington DC Area? Now You'll Know.

Hardware Stores in Rockville, MD and Nearby

Our research finds that the area's two largest chains-Home Depot and Lowe's-offer low prices, but their customers are typically less than thrilled with the advice and service each offers. Yet picking a hardware store doesn't have to be an exercise in tradeoffs. Sprinkled throughout the area, there are many independent stores that provide helpful advice, and some of these stores even make a reasonable effort to compete with the Big Guys on price.

From Washington Consumers' CHECKBOOK Magazine

	Name	Number of ratings	Checkbook's top rating ()		What percent of customers rated firm "superior" on our survey for "overall quality"	Firm's price index score
			for quality	for price
1.	Leland L Fisher 525 E Gude Dr Rockville, MD 301-424-6500		How does "Leland L Fisher" rate compared to other hardware stores in Rockville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
2.	White's Hardware of Olney 15508 Georgia Ave Rockville, MD 301-924-4080	134 ratings	How does "White's Hardware of Olney" rate compared to other hardware stores in Rockville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
3.	Ashton Paint & Hardware 25 Olney Sandy Spring Rd Ashton, MD 301-570-1300	122 ratings	How does "Ashton Paint & Hardware" rate compared to other hardware stores in Rockville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
4.	Glover Park Ace Hardware 2251 Wisconsin Ave NW Washington, DC 202-333-6378	37 ratings	How does "Glover Park Ace Hardware" rate compared to other hardware stores in Rockville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
5.	Mag Hardware 2200 18th St NW Washington, DC 202-265-3205	22 ratings	How does "Mag Hardware" rate compared to other hardware stores in Rockville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
6.	Annandale Hardware & Supply 4711 Backlick Rd Annandale, VA 703-256-1200	27 ratings	How does "Annandale Hardware & Supply" rate compared to other hardware stores in Rockville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
7.	Ace Hardware 5057 Westfields Blvd Centreville, VA 703-378-7320	39 ratings	How does "Ace Hardware" rate compared to other hardware stores in Rockville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
8.	Lowe's 13000 Gateway Center Dr Gainesville, VA 703-468-6000	30 ratings	How does "Lowe's" rate compared to other hardware stores in Rockville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
9.	American Hardware & Hearth of Waldorf 2875 Crain Hwy Waldorf, MD 301-645-2700	19 ratings	How does "American Hardware & Hearth of Waldorf" rate compared to other hardware stores in Rockville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.


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Sample Subscriber Comments/Reviews About Hardware Stores

CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Hardware Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Hardware Stores.

Subscriber from VIENNA, VA wrote Another Store: Finding an employee who can help you is difficult most of the time - don't..........
Subscriber from RESTON, VA wrote Another Store: Nobody helps the customer. Ask for help and they don't know what I'm talking about.......
Subscriber from OAKTON, VA wrote Another Store: Just a notch above Home Depot. Staff a little more knowledgeable. Applies to all Lowes..........
Subscriber from ARLINGTON, VA wrote Another Store: It is a good smaller family-owned hardware store which is service-oriented. We have used them..........
Subscriber from BETHESDA, MD wrote Another Store: You get more knowledgeable advice here than at Home Depot. They have some products you..........
Subscriber from ALEXANDRIA, VA wrote Another Store: Fisher's is a great place--you can always find someone to help you and, most importantly,..........
Subscriber from SILVER SPRING, MD wrote Another Store: Better than average for large-chain warehouse stores........
Subscriber from ALEXANDRIA, VA wrote Another Store: This place never has what I'm looking for. I don't know how they stay in..........
Subscriber from ARLINGTON, VA wrote Another Store: Amazing!.......
Subscriber from FAIRFAX, VA wrote Another Store: Better than Home Depot. This store at least offers a nice clean facility, polite staff,..........
Subscriber from SILVER SPRING, MD wrote Another Store: Good resource to have in Silver Spring, but it isn't cheap!.......
Subscriber from ARLINGTON, VA wrote Another Store: This store seems fairly well managed and has a good variety of wares in most..........
Subscriber from ARLINGTON, VA wrote Another Store: this place is a disaster...needs help in all arears....the bottom of all home depots i..........
Subscriber from ARLINGTON, VA wrote Another Store: Lowes is a breath of fresh air in comparison to the other big box hardware..........
Subscriber from WASHINGTON, DC wrote Another Store: Staff is helpful; know their products........
Subscriber from MONTGOMERY VILLAGE, MD wrote Another Store: Small community store, but has most needs at prices comparable to big chains........
Subscriber from BETHESDA, MD wrote Another Store: Strosniders is that old fashioned hardware store where you go to get information on how..........
Subscriber from POTOMAC, MD wrote Another Store: Lowes is definitely better then Home Depot for the big items but they still don't..........
Subscriber from BURKE, VA wrote Another Store: Best hardware store in Fairfax County. The variety of products is exceptional........
Subscriber from SILVER SPRING, MD wrote Another Store: They aren't the least expensive place around, but you save the money in time. While..........
Subscriber from FX STATION, VA wrote Another Store: Best family run hardware store in Northern Virginia. Personal service and knowledgeable staff is superior...........
Subscriber from ARLINGTON, VA wrote Another Store: Nice local store. Glad it's there........
Subscriber from COLLEGE PARK, MD wrote Another Store: very prompt, friendly, good advice.......
Subscriber from BETHESDA, MD wrote Another Store: They always know what you need, and have what they need. They are wellworth the..........
Subscriber from TAKOMA PARK, MD wrote Another Store: Dependable service and products........
Subscriber from CENTREVILLE, VA wrote Another Store: The service and advice was so good, I didn't mind the the price was not..........
Subscriber from RENTAL OFFICE, MD wrote Another Store: This is an awful Home Depot. I only go there when it's too far to..........
Subscriber from BETHESDA, MD wrote Another Store: Not as good as Lowes.......
Subscriber from WASHINGTON, DC wrote Another Store: Lots of choices at good prices........
Subscriber from WASHINGTON, DC wrote Another Store: It is the little hardware store that has everything........
Subscriber from ARLINGTON, VA wrote Another Store: It's hard to find help at Home Depot at any time of day........
Subscriber from BOWIE, MD wrote Another Store: Most of the time I think of the store as a self-service kind of place,..........
Subscriber from NORTH POTOMAC, MD wrote Another Store: parking a bit of an issue.......
Subscriber from MORRISVILLE, NC wrote Another Store: Staff is largely indifferent to the customers........
Subscriber from SILVER SPRING, MD wrote Another Store: At about 1/5 the size of the big box hardware stores, they seem to have..........
Subscriber from GLENN DALE, MD wrote Another Store: There is never enough help in the store, regardless of when one goes........
Subscriber from CROFTON, MD wrote Another Store: been doing a *lot* of home improvements by myself and they've been a big help........
Subscriber from ALEXANDRIA, VA wrote Another Store: Store is too dark! Many times there is many items that have been missing from..........
Subscriber from ANNANDALE, VA wrote Another Store: I love this store!.......
Subscriber from SPRINGFIELD, VA wrote Another Store: This is a very good "neighborhood" hardware store that stocks hard to find items. Kind..........
Subscriber from BETHESDA, MD wrote Another Store: It is usually more expensive than Home Depot, and they can sometimes get so busy..........
Subscriber from ARLINGTON, VA wrote Another Store: Great neighborhood establishment...what would we do without it? Also UPS pickup spot........
Subscriber from ARLINGTON, VA wrote Another Store: The help always seems too busy to help you or as if they are high..........
Subscriber from ARLINGTON, VA wrote Another Store: This has to be the worst run Home Depot in the northern Virginia area. The..........
Subscriber from WOODBRIDGE, VA wrote Another Store: Can't find an item at Lowes or Home Depot--try Fishers........
Subscriber from CENTREVILLE, VA wrote Another Store: Very helpful - carried products the large chains don't carry........
Subscriber from WASHINGTON, DC wrote Another Store: Great neighborhood resource!.......
Subscriber from CHANTILLY, VA wrote Another Store: Best hardware store in the area--staff very knowledgeable and helpful. More like an old fashioned..........
Subscriber from VIENNA, VA wrote Another Store: only needed a good furniture polish -- Stalclup provided Guardsman Furniture Polish Cream -- a..........
Subscriber from OLNEY, MD wrote Another Store: Avoid this Sears at all costs. The manager of their hardware department does not stand..........

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