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Who Rates Best (& Worst) in the Washington DC Area? Now You'll Know.
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Our research finds that the area's two largest chains-Home Depot and Lowe's-offer low prices, but their customers are typically less than thrilled with the advice and service each offers. Yet picking a hardware store doesn't have to be an exercise in tradeoffs. Sprinkled throughout the area, there are many independent stores that provide helpful advice, and some of these stores even make a reasonable effort to compete with the Big Guys on price.
From Washington Consumers' CHECKBOOK Magazine
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Name |
Number of ratings |
Checkbook's top rating ( ) |
What percent of customers rated firm "superior" on our survey for "overall quality" |
Firm's price index score |
| for quality |
for price |
| 1. |
Executive Lock & Key Service
2003-B Mount Vernon Ave
Alexandria, VA
703-823-2000
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31 ratings |
How does "Executive Lock & Key Service"
rate compared to other hardware stores in Alexandria , VA?
 Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
|
| 2. |
Home Depot
7710 Richmond Hwy
Alexandria, VA
703-619-5124
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103 ratings |
How does "Home Depot"
rate compared to other hardware stores in Alexandria , VA?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
|
| 3. |
Home Depot
6555 Little River Tpke
Alexandria, VA
703-642-3660
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203 ratings |
How does "Home Depot"
rate compared to other hardware stores in Alexandria , VA?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
|
| 4. |
Home Depot
400 S Pickett St
Alexandria, VA
703-823-1900
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467 ratings |
How does "Home Depot"
rate compared to other hardware stores in Alexandria , VA?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
|
| 5. |
Lowe's
6750 Richmond Hwy
Alexandria, VA
703-765-8011
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421 ratings |
How does "Lowe's"
rate compared to other hardware stores in Alexandria , VA?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 6. |
Old Town Ace Hardware
809 S Washington St
Alexandria, VA
703-879-0475
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How does "Old Town Ace Hardware"
rate compared to other hardware stores in Alexandria , VA?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 7. |
Restoration Hardware
614 King St
Alexandria, VA
703-299-6220
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How does "Restoration Hardware"
rate compared to other hardware stores in Alexandria , VA?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 8. |
Smitty's Building Supply
8457 Richmond Hwy
Alexandria, VA
703-780-7800
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14 ratings |
How does "Smitty's Building Supply"
rate compared to other hardware stores in Alexandria , VA?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 9. |
Smoot Lumber
6295 Edsall Rd #20
Alexandria, VA
703-823-2100
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10 ratings |
How does "Smoot Lumber"
rate compared to other hardware stores in Alexandria , VA?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 10. |
Village Hardware
7934 Fort Hunt Rd
Alexandria, VA
703-765-1555
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331 ratings |
How does "Village Hardware"
rate compared to other hardware stores in Alexandria , VA?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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DC |
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Hardware Stores in Washington, DC |
MD |
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Hardware Stores in Annapolis, MD |
Hardware Stores in Ashton, MD |
Hardware Stores in Aspen Hill, MD |
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Hardware Stores in Bethesda, MD |
Hardware Stores in Bowie, MD |
Hardware Stores in Bryans Road, MD |
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Hardware Stores in Burtonsville, MD |
Hardware Stores in Capitol Heights, MD |
Hardware Stores in Catonsville, MD |
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Hardware Stores in Chevy Chase, MD |
Hardware Stores in Clarksville, MD |
Hardware Stores in Clinton, MD |
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Hardware Stores in College Park, MD |
Hardware Stores in Columbia, MD |
Hardware Stores in Damascus, MD |
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Hardware Stores in Elkridge, MD |
Hardware Stores in Ellicott City, MD |
Hardware Stores in Fort Washington, MD |
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Hardware Stores in Frederick, MD |
Hardware Stores in Gaithersburg, MD |
Hardware Stores in Germantown, MD |
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Hardware Stores in Greenbelt, MD |
Hardware Stores in Hyattsville, MD |
Hardware Stores in Kensington, MD |
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Hardware Stores in Landover Hills, MD |
Hardware Stores in Laurel, MD |
Hardware Stores in Montgomery Village, MD |
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Hardware Stores in Mount Airy, MD |
Hardware Stores in New Carrollton, MD |
Hardware Stores in Owings, MD |
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Hardware Stores in Oxon Hill, MD |
Hardware Stores in Poolesville, MD |
Hardware Stores in Potomac, MD |
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Hardware Stores in Rockville, MD |
Hardware Stores in Silver Spring, MD |
Hardware Stores in Upper Marlboro, MD |
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Hardware Stores in Waldorf, MD |
Hardware Stores in Westminster, MD |
VA |
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Hardware Stores in Alexandria, VA |
Hardware Stores in Annandale, VA |
Hardware Stores in Arlington, VA |
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Hardware Stores in Ashburn, VA |
Hardware Stores in Centreville, VA |
Hardware Stores in Chantilly, VA |
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Hardware Stores in Dale City, VA |
Hardware Stores in Fairfax, VA |
Hardware Stores in Falls Church, VA |
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Hardware Stores in Gainesville, VA |
Hardware Stores in Great Falls, VA |
Hardware Stores in Herndon, VA |
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Hardware Stores in Leesburg, VA |
Hardware Stores in Manassas, VA |
Hardware Stores in McLean, VA |
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Hardware Stores in Purcellville, VA |
Hardware Stores in Reston, VA |
Hardware Stores in Springfield, VA |
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Hardware Stores in Sterling, VA |
Hardware Stores in Vienna, VA |
Hardware Stores in Warrenton, VA |
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Hardware Stores in Woodbridge, VA |
See All Hardware Stores |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from ALEXANDRIA, VA wrote about HOME DEPOT, Alexandria, VA on 11/20/09
- I'd have to say, I've seen a big turnaround at HD -- staff is very..........
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Subscriber from ALEXANDRIA, VA wrote about VILLAGE HARDWARE, Alexandria, VA on 11/20/09
- you can always count on Village Hardware to help you out with questions or finding..........
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Subscriber from ALEXANDRIA, VA wrote about LOWE'S, Alexandria, VA on 11/20/09
- Lowe's has gotten to be so popular compared to HD ... that it's often difficults..........
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Subscriber from SPRINGFIELD, VA wrote about HOME DEPOT, Alexandria, VA on 10/23/09
- Computer listing of stock on hand never matches quantity on shelves, which seem often out..........
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Subscriber from ALEXANDRIA, VA wrote about VILLAGE HARDWARE, Alexandria, VA on 09/16/09
- It is a good smaller family-owned hardware store which is service-oriented. We have used them..........
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Subscriber from ANNANDALE, VA wrote about EXECUTIVE LOCK & KEY SERVICE, Alexandria, VA on 09/15/09
- Good small hardware store. Excellent lock and key service. Higher prices than box stores, but..........
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Subscriber from FAIRFAX, VA wrote about HOME DEPOT, Alexandria, VA on 09/08/09
- Typical Home-Depot ... nothing special here. Good prices, average (hit-or-miss) service. No difference between this..........
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Subscriber from ALEXANDRIA, VA wrote about VILLAGE HARDWARE, Alexandria, VA on 08/25/09
- Best small-community Hardware Store, everyone knows the proprietor's, large variety of products available, reasonable prices,..........
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Subscriber from ALEXANDRIA, VA wrote about HOME DEPOT, Alexandria, VA on 08/16/09
- Assistants are generally very friendly, know their way around the store (i.e. give good directions),..........
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Subscriber from ALEXANDRIA, VA wrote about LOWE'S, Alexandria, VA on 08/16/09
- It is unusual in Lowe's for an assistant to offer help, or even, sometimes, to..........
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Subscriber from ALEXANDRIA, VA wrote about SMITTY'S BUILDING SUPPLY, Alexandria, VA on 08/10/09
- This place never has what I'm looking for. I don't know how they stay in..........
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Subscriber from ALEXANDRIA, VA wrote about LOWE'S, Alexandria, VA on 08/10/09
- Service is sometimes hard to obtain despite their "Let's do it together" campaign!.......
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Subscriber from ALEXANDRIA, VA wrote about HOME DEPOT, Alexandria, VA on 08/10/09
- Not always easy to even find someone to help. It's got that big store mentality..........
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Subscriber from BETHESDA, MD wrote about VILLAGE HARDWARE, Alexandria, VA on 08/04/09
- Great store..........
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Subscriber from SPRINGFIELD, VA wrote about LOWE'S, Alexandria, VA on 08/04/09
- The Richmond Hwy. store is woefully understaffed. I've been in there twice in the past..........
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Subscriber from ALEXANDRIA, VA wrote about HOME DEPOT, Alexandria, VA on 07/30/09
- Not enough cashers on duty. Employees can't communicate in english!.......
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Subscriber from ALEXANDRIA, VA wrote about HOME DEPOT, Alexandria, VA on 07/29/09
- I've gone there to attend their do it yourself classes, after registering online only to..........
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Subscriber from ALEXANDRIA, VA wrote about LOWE'S, Alexandria, VA on 07/29/09
- I spent over $10,000 on windows there and paid for delivery on a specified date...........
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Subscriber from ALEXANDRIA, VA wrote about EXECUTIVE LOCK & KEY SERVICE, Alexandria, VA on 07/27/09
- Nice neighborhood hardware store. They usually have things I cannot find in the large chain..........
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Subscriber from ALEXANDRIA, VA wrote about VILLAGE HARDWARE, Alexandria, VA on 07/27/09
- Almost always have what I'm looking for when others don't. Great resource and extremely helpful..........
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- See more comments at Washington Consumers' CHECKBOOK.
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