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Who Rates Best (& Worst) in the Washington DC Area? Now You'll Know.
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Our research finds that the area's two largest chains-Home Depot and Lowe's-offer low prices, but their customers are typically less than thrilled with the advice and service each offers. Yet picking a hardware store doesn't have to be an exercise in tradeoffs. Sprinkled throughout the area, there are many independent stores that provide helpful advice, and some of these stores even make a reasonable effort to compete with the Big Guys on price.
From Washington Consumers' CHECKBOOK Magazine
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Name |
Number of ratings |
Checkbook's top rating ( ) |
What percent of customers rated firm "superior" on our survey for "overall quality" |
Firm's price index score |
| for quality |
for price |
| 1. |
Ayers Variety & Hardware
5853 N Washington Blvd Arlington, VA
703-538-5678
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409 ratings |
How does "Ayers Variety & Hardware" rate compared to other hardware stores in Arlington , VA?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 2. |
Bill's True Value Hardware & Garden Center
2213 N Buchanan St Arlington, VA
703-524-2503
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205 ratings |
How does "Bill's True Value Hardware & Garden Center" rate compared to other hardware stores in Arlington , VA?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 3. |
Cherrydale Hardware & Garden Center
3805 Lee Hwy Arlington, VA
703-527-2100
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382 ratings |
How does "Cherrydale Hardware & Garden Center" rate compared to other hardware stores in Arlington , VA?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 4. |
Crystal City Hardware
1612 Crystal Square Arc Arlington, VA
703-413-8000
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15 ratings |
How does "Crystal City Hardware" rate compared to other hardware stores in Arlington , VA?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 5. |
Glover Park Ace Hardware
2251 Wisconsin Ave NW Washington, DC
202-333-6378
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37 ratings |
How does "Glover Park Ace Hardware" rate compared to other hardware stores in Arlington , VA?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 6. |
Mag Hardware
2200 18th St NW Washington, DC
202-265-3205
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22 ratings |
How does "Mag Hardware" rate compared to other hardware stores in Arlington , VA?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 7. |
Annandale Hardware & Supply
4711 Backlick Rd Annandale, VA
703-256-1200
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27 ratings |
How does "Annandale Hardware & Supply" rate compared to other hardware stores in Arlington , VA?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 8. |
Ashton Paint & Hardware
25 Olney Sandy Spring Rd Ashton, MD
301-570-1300
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122 ratings |
How does "Ashton Paint & Hardware" rate compared to other hardware stores in Arlington , VA?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 9. |
Ace Hardware
5057 Westfields Blvd Centreville, VA
703-378-7320
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39 ratings |
How does "Ace Hardware" rate compared to other hardware stores in Arlington , VA?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 10. |
American Hardware & Hearth of Waldorf
2875 Crain Hwy Waldorf, MD
301-645-2700
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19 ratings |
How does "American Hardware & Hearth of Waldorf" rate compared to other hardware stores in Arlington , VA?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 11. |
Lowe's
13000 Gateway Center Dr Gainesville, VA
703-468-6000
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30 ratings |
How does "Lowe's" rate compared to other hardware stores in Arlington , VA?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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DC |
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Hardware Stores in Washington, DC |
MD |
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Hardware Stores in Annapolis, MD |
Hardware Stores in Ashton, MD |
Hardware Stores in Aspen Hill, MD |
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Hardware Stores in Bethesda, MD |
Hardware Stores in Bowie, MD |
Hardware Stores in Bryans Road, MD |
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Hardware Stores in Burtonsville, MD |
Hardware Stores in Capitol Heights, MD |
Hardware Stores in Catonsville, MD |
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Hardware Stores in Chevy Chase, MD |
Hardware Stores in Clarksville, MD |
Hardware Stores in Clinton, MD |
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Hardware Stores in College Park, MD |
Hardware Stores in Columbia, MD |
Hardware Stores in Damascus, MD |
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Hardware Stores in Elkridge, MD |
Hardware Stores in Ellicott City, MD |
Hardware Stores in Fort Washington, MD |
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Hardware Stores in Frederick, MD |
Hardware Stores in Gaithersburg, MD |
Hardware Stores in Germantown, MD |
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Hardware Stores in Greenbelt, MD |
Hardware Stores in Hyattsville, MD |
Hardware Stores in Kensington, MD |
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Hardware Stores in Landover Hills, MD |
Hardware Stores in Laurel, MD |
Hardware Stores in Montgomery Village, MD |
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Hardware Stores in Mount Airy, MD |
Hardware Stores in New Carrollton, MD |
Hardware Stores in Owings, MD |
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Hardware Stores in Oxon Hill, MD |
Hardware Stores in Poolesville, MD |
Hardware Stores in Potomac, MD |
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Hardware Stores in Rockville, MD |
Hardware Stores in Silver Spring, MD |
Hardware Stores in Upper Marlboro, MD |
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Hardware Stores in Waldorf, MD |
Hardware Stores in Westminster, MD |
VA |
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Hardware Stores in Alexandria, VA |
Hardware Stores in Annandale, VA |
Hardware Stores in Arlington, VA |
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Hardware Stores in Ashburn, VA |
Hardware Stores in Centreville, VA |
Hardware Stores in Chantilly, VA |
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Hardware Stores in Dale City, VA |
Hardware Stores in Fairfax, VA |
Hardware Stores in Falls Church, VA |
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Hardware Stores in Gainesville, VA |
Hardware Stores in Great Falls, VA |
Hardware Stores in Herndon, VA |
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Hardware Stores in Leesburg, VA |
Hardware Stores in Manassas, VA |
Hardware Stores in McLean, VA |
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Hardware Stores in Purcellville, VA |
Hardware Stores in Reston, VA |
Hardware Stores in Springfield, VA |
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Hardware Stores in Sterling, VA |
Hardware Stores in Vienna, VA |
Hardware Stores in Warrenton, VA |
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Hardware Stores in Woodbridge, VA |
See All Hardware Stores |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Hardware Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Hardware Stores.
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Subscriber from LAUREL, MD wrote
Another Store: Pretty good service, it seems there's more staff available than others........
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Subscriber from FAIRFAX, VA wrote
Another Store: Has gotten like other (now gone) stores. If you need it it will not be..........
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Subscriber from ROCKVILLE, MD wrote
Another Store: Has done much to improve service in past year. More people and more helpful. Overall..........
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Subscriber from WASHINGTON, DC wrote
Another Store: Frager's is a wonderful store that just keeps getting better. It's also locally owned........
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Subscriber from SILVER SPRING, MD wrote
Another Store: All HDs are the same. Mediocre unless you run into someone who actually cares. Which..........
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Subscriber from MC LEAN, VA wrote
Another Store: Unlike the Home Depots and Lowes, once you walk into McLean Hardware a competent staff..........
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Subscriber from BOWIE, MD wrote
Another Store: My first go to hardware store in Bowie........
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Subscriber from OLNEY, MD wrote
Another Store: Small store but has a great selection considering size. Much faster than Home Depot........
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Subscriber from WASHINGTON, DC wrote
Another Store: This is a neighborhood store, so not the selection of your big stores, but good..........
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Subscriber from WASHINGTON, DC wrote
Another Store: At times help is very hard to find, and attitudes are not always the best........
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Subscriber from NORTH POTOMAC, MD wrote
Another Store: They wouldn't match their own online store!!! How can you not do that???? Also, the..........
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Subscriber from BETHESDA, MD wrote
Another Store: Pricey, but excellent. Look for coupons in the mail & phone book........
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Subscriber from BETHESDA, MD wrote
Another Store: I will drive the extra 10 minuntes to go here as opposed to the Home..........
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Subscriber from COLLEGE PARK, MD wrote
Another Store: Pretty decent for a big box store. Quality of service, knowledge of staff can fluctuate..........
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Subscriber from ALEXANDRIA, VA wrote
Another Store: Village Hardware has the characteristics of Fisher Hardware in a much smaller space. Service and..........
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Subscriber from ALEXANDRIA, VA wrote
Another Store: not as cheap as the big box stores but superior in helping the customers........
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Subscriber from BRISTOW, VA wrote
Another Store: Dumpy store. Low stock levels........
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Subscriber from WASHINGTON, DC wrote
Another Store: The staff is not knowledgable about the products that are being sold. They are rude..........
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Subscriber from ALEXANDRIA, VA wrote
Another Store: The service is a throwback to an earlier time, with the legions of knowledgeable hardware..........
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Subscriber from CHEVY CHASE, MD wrote
Another Store: Perry's isn't my first choice in a hardware store, but for building materials they are..........
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Subscriber from SILVER SPRING, MD wrote
Another Store: Superior for a big box store (of which there are two). Customer service and variety..........
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Subscriber from FALLS CHURCH, VA wrote
Another Store: Classic neighborhood hardware store where the clerks are williing to give advice; the place has..........
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Subscriber from HERNDON, VA wrote
Another Store: Worth the extra money when you don't feel like dealing with soul-crushing Home Depot anymore........
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Subscriber from , wrote
Another Store: its a chain store - what can you expect?.......
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Subscriber from ARLINGTON, VA wrote
Another Store: Ayers always has it. We shop at what we feel are the obvious places, but..........
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Subscriber from ARLINGTON, VA wrote
Another Store: I don't like this home depot - particularly because the parking lot is a nightmare..........
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Subscriber from ALEXANDRIA, VA wrote
Another Store: Lowe's beats Home Depot hands down. Stores are cleaner and things are easy to find...........
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Subscriber from RENTAL OFFICE, MD wrote
Another Store: This is an awful Home Depot. I only go there when it's too far to..........
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Subscriber from WASHINGTON, DC wrote
Another Store: Lots of staff. Frequently busy, but eventually available for questions and always knowledgeable........
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Subscriber from SPRINGFIELD, VA wrote
Another Store: Old-fashioned (but large!) Mom-and-Pop hardware store, with great service and items you won't find anywhere..........
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Subscriber from WASHINGTON, DC wrote
Another Store: They have everything one could possibly need........
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Subscriber from CENTREVILLE, VA wrote
Another Store: A dream hardware store! You name it, they have it. Or they can tell you..........
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Subscriber from SPRINGFIELD, VA wrote
Another Store: Can't always find someone to help you esp. weekends - either short handed or busy...........
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Subscriber from FALLS CHURCH, VA wrote
Another Store: Often out of stock; often no price posted on stock; low prices are often justified..........
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Subscriber from COLUMBIA, MD wrote
Another Store: Spectacular service and superior products. Can get very busy on the weekend!.......
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Subscriber from CHANTILLY, VA wrote
Another Store: Sometimes hard to get help on questions about products--inadequately staffed, not all help is qualified..........
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Subscriber from FALLS CHURCH, VA wrote
Another Store: Prices are very high........
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Subscriber from WASHINGTON, DC wrote
Another Store: EXPENSIVE, BUT YOU GET GOOD STUFF AND REAL SERVICE. ITS THE MERRIFIELD GARDEN CENTER OF..........
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Subscriber from SPRINGFIELD, VA wrote
Another Store: A store that has beenhelpful to do-it-yourselfers for many decades........
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Subscriber from ALEXANDRIA, VA wrote
Another Store: Village Hardware is a God Send in our area, with a good range of products..........
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Subscriber from BETHESDA, MD wrote
Another Store: Prices are a bit higher than other chains but the products are first rate, and..........
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Subscriber from MCLEAN, VA wrote
Another Store: Excellent service and always helpful...........
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Subscriber from STERLING, VA wrote
Another Store: Never anyone to help, mostly do not have what I need........
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Subscriber from SPRINGFIELD, VA wrote
Another Store: Old fashioned store stocked with tons of stuff, with staff always willing to help. Prices..........
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Subscriber from WASHINGTON, DC wrote
Another Store: They're small, convenient with knowledgeable service. Sort of the opposite of Home Depot. Right near..........
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Subscriber from COLUMBIA, MD wrote
Another Store: I feel unsafe going to Home Depot........
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Subscriber from ARLINGTON, VA wrote
Another Store: One of the best in the area for those of us who own and try..........
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Subscriber from POTOMAC, MD wrote
Another Store: Strosnider's provides exceptional customer service, though at busy times you may have to wait to..........
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Subscriber from WASHINGTON, DC wrote
Another Store: Very helpful staff and a surprisingly wide range of products available for a small store........
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Subscriber from FALLS CHURCH, VA wrote
Another Store: Great store if they have what you need. Smaller inventory then HomeDepot/Lowes........
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