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2213 N Buchanan St
Arlington, VA
Phone: 703-524-2503
See how Bill's True Value Hardware & Garden Center scored based on 172 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
172 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
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| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from ARLINGTON, VA wrote on 08/22/09
- great neighborhood hardware store.......
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Subscriber from ARLINGTON, VA wrote on 08/03/09
- Convenient. Staff can be a bit grumpy on some days but are generally pleasant and..........
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Subscriber from ARLINGTON, VA wrote on 06/29/09
- Great neighborhood hardware store. A bit high on prices........
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Subscriber from ARLINGTON, VA wrote on 04/11/09
- Always helpful staff, offering great advice!.......
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Subscriber from ARLINGTON, VA wrote on 11/22/08
- They're knowledgeable about their inventory and did a great job putting the Weber grill together..........
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Subscriber from ARLINGTON, VA wrote on 01/08/08
- This is a neighborhood hardware store--for the most part the employees are nice and willing..........
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Subscriber from ARLINGTON, VA wrote on 10/29/07
- Bill was very rude to me when I tried to find out why a service..........
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Subscriber from ARLINGTON, VA wrote on 09/13/07
- The garden shop side is better then the hardware side but kind of messy and..........
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Subscriber from ARLINGTON, VA wrote on 01/29/07
- Excellent local hardware store........
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Subscriber from ARLINGTON, VA wrote on 10/05/06
- Not a bad second or third choice........
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- See more comments at Washington Consumers' CHECKBOOK.
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