|
|
|
|
|
2815 Merrilee Dr
Fairfax, VA
Phone: 703-205-1245
See how Home Depot scored based on 650 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
 |
Does firm get CHECKBOOK's top rating for quality?  |
 |
|
|
|
|
 |
|
|
|
|
|
Subscribers only |
|
|
|
|
|
|
|
|
|
|
Does firm get CHECKBOOK's top rating for price? |
|
|
|
|
|
|
|
|
|
|
|
Subscribers only |
|
|
|
|
|
|
|
|
|
|
|
| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
650 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
|
|
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
|
-
Subscriber from ARLINGTON, VA wrote on 09/07/09
- This store seems fairly well managed and has a good variety of wares in most..........
|
-
Subscriber from MC LEAN, VA wrote on 08/12/09
- Almost impossible to get help........
|
-
Subscriber from MC LEAN, VA wrote on 08/05/09
- A frustrating place to shop because of its size and low staffing........
|
-
Subscriber from MC LEAN, VA wrote on 07/14/09
- checkout service is poor.......
|
-
Subscriber from MC LEAN, VA wrote on 07/13/09
- You cannot find staff to answer questions. It is often hard and sometimes impossible to..........
|
-
Subscriber from FALLS CHURCH, VA wrote on 09/14/08
- When you can finally get someone's attention, they are often quite helpful........
|
-
Subscriber from FALLS CHURCH, VA wrote on 09/11/08
- There is never any help to be had and most of the Displays are out..........
|
-
Subscriber from MC LEAN, VA wrote on 08/25/08
- You can do better on the internet. If you know what you want, Home Depot..........
|
-
Subscriber from ARLINGTON, VA wrote on 08/16/08
- Every time I shop there (any Home Depot), I cannot find someone to help me...........
|
-
Subscriber from MCLEAN, VA wrote on 07/29/08
- HD has REALLY gone down hill. Staff knows very little about their products but has..........
|
- See more comments at Washington Consumers' CHECKBOOK.
|
|
|
|
|
