Hardware Stores in Falls Church , VA

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Saturday, March 20, 2010

Who Rates Best (& Worst) in the Washington DC Area? Now You'll Know.

Hardware Stores in Falls Church, VA and Nearby

Our research finds that the area's two largest chains-Home Depot and Lowe's-offer low prices, but their customers are typically less than thrilled with the advice and service each offers. Yet picking a hardware store doesn't have to be an exercise in tradeoffs. Sprinkled throughout the area, there are many independent stores that provide helpful advice, and some of these stores even make a reasonable effort to compete with the Big Guys on price.

From Washington Consumers' CHECKBOOK Magazine

	Name	Number of ratings	Checkbook's top rating ()		What percent of customers rated firm "superior" on our survey for "overall quality"	Firm's price index score
			for quality	for price
1.	Brown's Hardware 100 W Broad St Falls Church, VA 703-532-1168	488 ratings	How does "Brown's Hardware" rate compared to other hardware stores in Falls Church , VA? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
2.	Home Depot 6201 Arlington Blvd Falls Church, VA 703-532-1911	29 ratings	How does "Home Depot" rate compared to other hardware stores in Falls Church , VA? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
3.	Home Depot 6210 Seven Corners Ctr Falls Church, VA 703-534-9580	936 ratings	How does "Home Depot" rate compared to other hardware stores in Falls Church , VA? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
4.	Annandale Hardware & Supply 4711 Backlick Rd Annandale, VA 703-256-1200	27 ratings	How does "Annandale Hardware & Supply" rate compared to other hardware stores in Falls Church , VA? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
5.	Glover Park Ace Hardware 2251 Wisconsin Ave NW Washington, DC 202-333-6378	37 ratings	How does "Glover Park Ace Hardware" rate compared to other hardware stores in Falls Church , VA? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
6.	Mag Hardware 2200 18th St NW Washington, DC 202-265-3205	22 ratings	How does "Mag Hardware" rate compared to other hardware stores in Falls Church , VA? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
7.	Ace Hardware 5057 Westfields Blvd Centreville, VA 703-378-7320	39 ratings	How does "Ace Hardware" rate compared to other hardware stores in Falls Church , VA? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
8.	Ashton Paint & Hardware 25 Olney Sandy Spring Rd Ashton, MD 301-570-1300	122 ratings	How does "Ashton Paint & Hardware" rate compared to other hardware stores in Falls Church , VA? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
9.	American Hardware & Hearth of Waldorf 2875 Crain Hwy Waldorf, MD 301-645-2700	19 ratings	How does "American Hardware & Hearth of Waldorf" rate compared to other hardware stores in Falls Church , VA? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
10.	Lowe's 13000 Gateway Center Dr Gainesville, VA 703-468-6000	30 ratings	How does "Lowe's" rate compared to other hardware stores in Falls Church , VA? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.


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Sample Subscriber Comments/Reviews About Hardware Stores

CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Hardware Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Hardware Stores.

Subscriber from BETHESDA, MD wrote Another Store: This is the place to go when an item can not be found elsewhere, including..........
Subscriber from RESTON, VA wrote Another Store: Never have enough products, staff isn't trained or knowledgable, just a dismal place to look..........
Subscriber from ALEXANDRIA, VA wrote Another Store: They have everything and they know where it is. They have stuff I didn't know..........
Subscriber from ARLINGTON, VA wrote Another Store: this place is a disaster...needs help in all arears....the bottom of all home depots i..........
Subscriber from SPRINGFIELD, VA wrote Another Store: Fischers is a family owned hardware store in Springfield that has prospered in the face..........
Subscriber from WASHINGTON, DC wrote Another Store: For years have been a reliable, friendly neighborhood hardware store. Always a mystery how they..........
Subscriber from WASHINGTON, DC wrote Another Store: Helped us with a product that we had looked for in Bethesda. Refunded us money..........
Subscriber from ARLINGTON, VA wrote Another Store: Great neighborhood establishment...what would we do without it? Also UPS pickup spot........
Subscriber from DUMFRIES, VA wrote Another Store: What a wonderful throwback to another era........
Subscriber from ARLINGTON, VA wrote Another Store: Poorly laid out store. Staff is a lot more active in suggesting help than in..........
Subscriber from ALEXANDRIA, VA wrote Another Store: Their customer service has improved greatly over the past 3 years. Their employees are finally..........
Subscriber from TAKOMA PARK, MD wrote Another Store: I park my car in front of Strosniders store, walk through the front door, and..........
Subscriber from FAIRFAX, VA wrote Another Store: Thank heaven there's still a REAL hardware store in the Springfield-Burke- Fairfax-Alexandria area. After repeatedly..........
Subscriber from WASHINGTON, DC wrote Another Store: A hardware store freak's hardware store for 36 years. If you can't find it in..........
Subscriber from KENSINGTON, MD wrote Another Store: Only blocks from my house, this is my back-up hardware, in a hurry or for..........
Subscriber from CHEVY CHASE, MD wrote Another Store: Perry's isn't my first choice in a hardware store, but for building materials they are..........
Subscriber from ARLINGTON, VA wrote Another Store: Old fashioned friendly service that has served Falls Church City (and lucky Arlingtonians) for decades........
Subscriber from ARLINGTON, VA wrote Another Store: Amazing!.......
Subscriber from ALEXANDRIA, VA wrote Another Store: Best small-community Hardware Store, everyone knows the proprietor's, large variety of products available, reasonable prices,..........
Subscriber from SPRINGFIELD, VA wrote Another Store: Difficult to find an associate to help me find what I need........
Subscriber from ARLINGTON, VA wrote Another Store: This is an old-fashioned hardware store. And that includes personal service. I rarely need to..........
Subscriber from GAITHERSBURG, MD wrote Another Store: The greatest.......
Subscriber from SILVER SPRING, MD wrote Another Store: Finding guidance/direction really difficult. Keeping stuff stocked equally bad........
Subscriber from SILVER SPRING, MD wrote Another Store: Where to go if you need help from a live person who knows their stuff........
Subscriber from SILVER SPRING, MD wrote Another Store: Very helpful but way too pricey. Also, limited selection. Still, you can find almost anything..........
Subscriber from FALLS CHURCH, VA wrote Another Store: Lots of room for improvement.......
Subscriber from WASHINGTON, DC wrote Another Store: What a hardware store. There's a reason the local hardware stores are still around in..........
Subscriber from PASADENA, MD wrote Another Store: They have a very good selection of products.......
Subscriber from COLLEGE PARK, MD wrote Another Store: small enough to find what you want, service is great.......
Subscriber from FALLS CHURCH, VA wrote Another Store: Very good selection of items, from the cheap to the expensive. Outstanding staff. One of..........
Subscriber from BETHESDA, MD wrote Another Store: Best service by far. Home Depot is a joke in that department.......
Subscriber from TAKOMA PARK, MD wrote Another Store: This year I had 2 keys cut for a garage door. The price I was..........
Subscriber from SPRINGFIELD, VA wrote Another Store: A couple of years ago, I got good service when I went in with my..........
Subscriber from TAKOMA PARK, MD wrote Another Store: Dependable service and products........
Subscriber from ARLINGTON, VA wrote Another Store: An old-time hardware store. You may pay slightly more, but what you get in service,..........
Subscriber from LAUREL, MD wrote Another Store: At Home Depot, one wastes a lot of time trying to find the product you..........
Subscriber from MC LEAN, VA wrote Another Store: You cannot find staff to answer questions. It is often hard and sometimes impossible to..........
Subscriber from CENTREVILLE, VA wrote Another Store: Very helpful - carried products the large chains don't carry........
Subscriber from WASHINGTON, DC wrote Another Store: If they don't have it, it does not exist. Courteous, knowledgable staff........
Subscriber from WASHINGTON, DC wrote Another Store: These guys have a problem with women. I try not to go there........
Subscriber from ALEXANDRIA, VA wrote Another Store: you can always count on Village Hardware to help you out with questions or finding..........
Subscriber from WASHINGTON, DC wrote Another Store: The best retail customer service experience i have ever had - time after time. The..........
Subscriber from WASHINGTON, DC wrote Another Store: Home Depot initially had people who knew the crafts and gave superior advice. At least..........
Subscriber from ARLINGTON, VA wrote Another Store: Great neighborhood hardware store. A bit high on prices........
Subscriber from ALEXANDRIA, VA wrote Another Store: Compared with Home Depot nearby, Lowe's is always my first stop for hardware........
Subscriber from OLNEY, MD wrote Another Store: great neighborhood hardware store. Survived home depot. Would be great if his location was bigger.......
Subscriber from SILVER SPRING, MD wrote Another Store: Two months and 10 days to install carpet and tile after innumerable errors in estimating,..........
Subscriber from RENTAL OFFICE, MD wrote Another Store: This is an awful Home Depot. I only go there when it's too far to..........
Subscriber from ROCKVILLE, MD wrote Another Store: See my comments on Home Depot and my comments on this Lowes when I purchased..........
Subscriber from LANHAM, MD wrote Another Store: More of a home improvement store than a hardware store. Hard to find some basics..........

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