Hardware Stores in Gainesville , VA

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Thursday, March 18, 2010

Who Rates Best (& Worst) in the Washington DC Area? Now You'll Know.

Hardware Stores in Gainesville, VA and Nearby

Our research finds that the area's two largest chains-Home Depot and Lowe's-offer low prices, but their customers are typically less than thrilled with the advice and service each offers. Yet picking a hardware store doesn't have to be an exercise in tradeoffs. Sprinkled throughout the area, there are many independent stores that provide helpful advice, and some of these stores even make a reasonable effort to compete with the Big Guys on price.

From Washington Consumers' CHECKBOOK Magazine

	Name	Number of ratings	Checkbook's top rating ()		What percent of customers rated firm "superior" on our survey for "overall quality"	Firm's price index score
			for quality	for price
1.	Lowe's 13000 Gateway Center Dr Gainesville, VA 703-468-6000	30 ratings	How does "Lowe's" rate compared to other hardware stores in Gainesville , VA? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
2.	Ace Hardware 5057 Westfields Blvd Centreville, VA 703-378-7320	39 ratings	How does "Ace Hardware" rate compared to other hardware stores in Gainesville , VA? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
3.	Annandale Hardware & Supply 4711 Backlick Rd Annandale, VA 703-256-1200	27 ratings	How does "Annandale Hardware & Supply" rate compared to other hardware stores in Gainesville , VA? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
4.	Glover Park Ace Hardware 2251 Wisconsin Ave NW Washington, DC 202-333-6378	37 ratings	How does "Glover Park Ace Hardware" rate compared to other hardware stores in Gainesville , VA? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
5.	Mag Hardware 2200 18th St NW Washington, DC 202-265-3205	22 ratings	How does "Mag Hardware" rate compared to other hardware stores in Gainesville , VA? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
6.	Ashton Paint & Hardware 25 Olney Sandy Spring Rd Ashton, MD 301-570-1300	122 ratings	How does "Ashton Paint & Hardware" rate compared to other hardware stores in Gainesville , VA? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
7.	American Hardware & Hearth of Waldorf 2875 Crain Hwy Waldorf, MD 301-645-2700	19 ratings	How does "American Hardware & Hearth of Waldorf" rate compared to other hardware stores in Gainesville , VA? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.


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Sample Subscriber Comments/Reviews About Hardware Stores

CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Hardware Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Hardware Stores.

Subscriber from ROCKVILLE, MD wrote Another Store: Prices high, quality worth same........
Subscriber from BELTSVILLE, MD wrote Another Store: Had homedepot intall a water heater. The price started at 750.00 for everyting including intallation...........
Subscriber from WASHINGTON, DC wrote Another Store: A little more expensive, but excellent customer service........
Subscriber from FALLS CHURCH, VA wrote Another Store: Sometimes the staff are wonderfully helpful, other days it takes 15 minutes to find someone..........
Subscriber from ROCKVILLE, MD wrote Another Store: An old fashioned locally owned business........
Subscriber from FALLS CHURCH, VA wrote Another Store: This is a good old fashioned, real live hardware store. It's small, but has a..........
Subscriber from ALEXANDRIA, VA wrote Another Store: Amazing how this small store has just what you need when Home Depot does not!.......
Subscriber from POTOMAC, MD wrote Another Store: The fartherest for me. I go there when I want better treatment & wider choice..........
Subscriber from WASHINGTON, DC wrote Another Store: very responsive, friendly & well stocked little store.......
Subscriber from CENTREVILLE, VA wrote Another Store: The service and advice was so good, I didn't mind the the price was not..........
Subscriber from FAIRFAX STATION, VA wrote Another Store: The store drives me crazy with clutter, less than expected variety, poorly maintained displays, and..........
Subscriber from ALEXANDRIA, VA wrote Another Store: Assistants are generally very friendly, know their way around the store (i.e. give good directions),..........
Subscriber from CHEVY CHASE, MD wrote Another Store: They are a local tradition. Their products are uniformly of good quality; not always the..........
Subscriber from ARLINGTON, VA wrote Another Store: I really hate going to Home Depots but if I have to, in the greater..........
Subscriber from ALEXANDRIA, VA wrote Another Store: I love Fischer's! The prices are a little higher than the chains, but on the..........
Subscriber from BETHESDA, MD wrote Another Store: Best in the area, staff always knows its stuff........
Subscriber from ALEXANDRIA, VA wrote Another Store: A nightmarish store, with store staff and management who can't give even basic advice or..........
Subscriber from RESTON, VA wrote Another Store: Has larger inventory, often staff isn't knowledgeable, not enough people working to help customers.......
Subscriber from WASHINGTON, DC wrote Another Store: This store has closed........
Subscriber from LAUREL, MD wrote Another Store: Much cleaner than the other big box hardware stores. Good selctions.......
Subscriber from ALEXANDRIA, VA wrote Another Store: They destoyed my floor delivering their merchandise to my house. After a month of discussions..........
Subscriber from ARLINGTON, VA wrote Another Store: The staff here are more available and helpful than in many big-box stores; good selection..........
Subscriber from ARLINGTON, VA wrote Another Store: The best hardware store, period, plus wonderful and helpful family.......
Subscriber from OAK HILL, VA wrote Another Store: What can I say? Its Home Depot........
Subscriber from OLNEY, MD wrote Another Store: A hidden gem. Nearly impossible to find (even with GPS), but worth the search. Helpful..........
Subscriber from FALLS CHURCH, VA wrote Another Store: A real home-town place. We need to keep them around!.......
Subscriber from RESTON, VA wrote Another Store: Never have enough products, staff isn't trained or knowledgable, just a dismal place to look..........
Subscriber from BETHESDA, MD wrote Another Store: It is usually more expensive than Home Depot, and they can sometimes get so busy..........
Subscriber from WASHINGTON, DC wrote Another Store: These guys have a problem with women. I try not to go there........
Subscriber from ALEXANDRIA, VA wrote Another Store: I'd have to say, I've seen a big turnaround at HD -- staff is very..........
Subscriber from CHEVY CHASE, MD wrote Another Store: Snotty.......
Subscriber from ALEXANDRIA, VA wrote Another Store: Not always easy to even find someone to help. It's got that big store mentality..........
Subscriber from CHEVY CHASE, MD wrote Another Store: good prices, but usually terrible service (though there are a few exceptions........
Subscriber from BETHESDA, MD wrote Another Store: The availability of knowledgeable staff is what makes shopping here a pleasure, despite the cramped..........
Subscriber from WASHINGTON, DC wrote Another Store: Great people, great store........
Subscriber from CHANTILLY, VA wrote Another Store: Sometimes hard to get help on questions about products--inadequately staffed, not all help is qualified..........
Subscriber from FREDERICK, MD wrote Another Store: Very helpful, friendly service........
Subscriber from WASHINGTON, DC wrote Another Store: Poor shelf stocking and restocking habits. Returns go back on the shelf with little inspection...........
Subscriber from OLNEY, MD wrote Another Store: Exactly what a hardware store should be like. They recently remodeled the place (read: went..........
Subscriber from MC LEAN, VA wrote Another Store: checkout service is poor.......
Subscriber from ROCKVILLE, MD wrote Another Store: Good old fashion hardware store........
Subscriber from MC LEAN, VA wrote Another Store: I had one of those ridiculous experiences at this store where I spent a total..........
Subscriber from SILVER SPRING, MD wrote Another Store: Superior for a big box store (of which there are two). Customer service and variety..........
Subscriber from FALLS CHURCH, VA wrote Another Store: Primary problem is lack of customer service and finding anyone to assist you. Primarily a..........
Subscriber from MONTGOMERY VILLAGE, MD wrote Another Store: Small community store, but has most needs at prices comparable to big chains........
Subscriber from WASHINGTON, DC wrote Another Store: Strosnider's is a wonderful store. Before I discovered it this year, I drive from Dupont..........
Subscriber from FAIRFAX STATION, VA wrote Another Store: The only hardware store my wife will shop at!.......
Subscriber from SILVER SPRING, MD wrote Another Store: The rental dept at this HOme Depot is terrible! The equipment I rented did not..........
Subscriber from LEESBURG, VA wrote Another Store: Great local hardware store, attitudes are a little intimidating, prices a bit high........
Subscriber from BETHESDA, MD wrote Another Store: They are a little more expensive than say Home Depot, but definitely worth it........

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