 |
Strosniders Hardware received 638 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 432,000 Washington DC area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local hardware store.
|
 |
10110 River Rd
Potomac, MD
Phone: 301-299-6333
"For years, one of my most favorite consumer publications has been Washington Consumers' CHECKBOOK. It's where I always go to check on the best car-repair shops, plumbers, furniture stores, doctors, roofers, cobblers, etc. You name the field, CHECKBOOK has price and quality ratings for the companies."
"If you don't have a friend or a neighbor who happens to know a great doctor or contractor for every occasion, you might try Washington Consumers' CHECKBOOK magazine."
|
|
| Areas Firm Serves: |
|
| Products Firm Carries: |
|
| Number of customer survey ratings: |
638 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
|
| What percent of customers rated firm "superior" for "promptness of service"? |
|
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
|
| What percent of customers rated firm "superior" for "quality of products"? |
|
| What percent of customers rated firm "superior" for "variety of products"? |
|
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
|
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
|
| What percent of customers rated firm "superior" for "overall performance"? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
|
|
|
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Hardware Stores Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Hardware Stores.
-
Subscriber from SPRINGFIELD, VA wrote about a local hardware store:
We have frequented Fischers Hardware over the past year. They are excellent at having what..........
-
Subscriber from MOUNT AIRY, MD wrote about a local hardware store:
Very helpful staff. If they dont have what youre looking for, they can probably help..........
-
Subscriber from SPRINGFIELD, VA wrote about a local hardware store:
Very helpful staff; old time mom and pop attention to customers.......
-
Subscriber from SPRINGFIELD, VA wrote about a local hardware store:
If Fischers doesnt have it. it doesnt exist. God goes to Fischers for hard to..........
-
Subscriber from CHEVY CHASE, MD wrote about a local hardware store:
While Stosniders may not have the huge selection of Home Depot or Lowes, it is..........
-
Subscriber from WASHINGTON, DC wrote about a local hardware store:
good neighborhood hardware store.......
-
Subscriber from CHEVY CHASE, MD wrote about a local hardware store:
Always excellent service. Lots of free help, advice from experienced sales people. Top notch. Owner..........
-
Subscriber from WASHINGTON, DC wrote about a local hardware store:
Such a great thing to have a hardware store right here, with easy stamped parking..........
-
Subscriber from MC LEAN, VA wrote about a local hardware store:
it is a helpful, "find everything" source of hardware goods and services.......
-
Subscriber from BETHESDA, MD wrote about a local hardware store:
Old line Falls Church hardware institution. Mr. Brown is still at the helm. Love this..........
-
Subscriber from BETHESDA, MD wrote about a local hardware store:
If you need a couple of smaller hardware items or hard to match nuts, bolts,..........
-
Subscriber from GREAT FALLS, VA wrote about a local hardware store:
For years I wouldnt enter this former Heckengers Store. However, I did so over a..........
-
Subscriber from SILVER SPRING, MD wrote about a local hardware store:
Staff is friendly and knowledgeable but sometimes hard to find.......
-
Subscriber from FALLS CHURCH, VA wrote about a local hardware store:
Well-staffed with knowledgeable, helpful persons who are able to suggest excellent solutions to small-to-medium sized..........
|
|
|
 |
