Hardware Stores in Herndon , VA

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Sunday, March 21, 2010

Who Rates Best (& Worst) in the Washington DC Area? Now You'll Know.

Hardware Stores in Herndon, VA and Nearby

Our research finds that the area's two largest chains-Home Depot and Lowe's-offer low prices, but their customers are typically less than thrilled with the advice and service each offers. Yet picking a hardware store doesn't have to be an exercise in tradeoffs. Sprinkled throughout the area, there are many independent stores that provide helpful advice, and some of these stores even make a reasonable effort to compete with the Big Guys on price.

From Washington Consumers' CHECKBOOK Magazine

	Name	Number of ratings	Checkbook's top rating ()		What percent of customers rated firm "superior" on our survey for "overall quality"	Firm's price index score
			for quality	for price
1.	Sears 13348 Franklin Farm Rd Herndon, VA 703-481-5270	113 ratings	How does "Sears" rate compared to other hardware stores in Herndon , VA? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
2.	Ace Hardware 5057 Westfields Blvd Centreville, VA 703-378-7320	39 ratings	How does "Ace Hardware" rate compared to other hardware stores in Herndon , VA? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
3.	Annandale Hardware & Supply 4711 Backlick Rd Annandale, VA 703-256-1200	27 ratings	How does "Annandale Hardware & Supply" rate compared to other hardware stores in Herndon , VA? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
4.	Glover Park Ace Hardware 2251 Wisconsin Ave NW Washington, DC 202-333-6378	37 ratings	How does "Glover Park Ace Hardware" rate compared to other hardware stores in Herndon , VA? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
5.	Lowe's 13000 Gateway Center Dr Gainesville, VA 703-468-6000	30 ratings	How does "Lowe's" rate compared to other hardware stores in Herndon , VA? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
6.	Mag Hardware 2200 18th St NW Washington, DC 202-265-3205	22 ratings	How does "Mag Hardware" rate compared to other hardware stores in Herndon , VA? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
7.	Ashton Paint & Hardware 25 Olney Sandy Spring Rd Ashton, MD 301-570-1300	122 ratings	How does "Ashton Paint & Hardware" rate compared to other hardware stores in Herndon , VA? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
8.	American Hardware & Hearth of Waldorf 2875 Crain Hwy Waldorf, MD 301-645-2700	19 ratings	How does "American Hardware & Hearth of Waldorf" rate compared to other hardware stores in Herndon , VA? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.


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Sample Subscriber Comments/Reviews About Hardware Stores

CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Hardware Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Hardware Stores.

Subscriber from BETHESDA, MD wrote Another Store: This is where you goto find that hard to locate item. You pay a big..........
Subscriber from ARLINGTON, VA wrote Another Store: more expensive than Home Depot & Lowes, but much more convenient and much better service.......
Subscriber from FALLS CHURCH, VA wrote Another Store: Easy returns, good store layout........
Subscriber from GAITHERSBURG, MD wrote Another Store: A community hardware store with a very helpful staff. My first place to turn for..........
Subscriber from WASHINGTON, DC wrote Another Store: Store is dirty. I understand its a working warehouse but, they could clean the floors..........
Subscriber from ANNANDALE, VA wrote Another Store: A cut above Home Depot, cleaner, better organized, but still not a place I would..........
Subscriber from GAITHERSBURG, MD wrote Another Store: Bought many items there that are broken or are missing parts. Takes a long time..........
Subscriber from SPRINGFIELD, VA wrote Another Store: Unlike a lot of the big chains these people know what they are talking about...........
Subscriber from MONTGOMERY VILLAGE, MD wrote Another Store: Small community store, but has most needs at prices comparable to big chains........
Subscriber from ARLINGTON, VA wrote Another Store: Amazing!.......
Subscriber from ALEXANDRIA, VA wrote Another Store: This is a GREAT store, if they don't have it they will even make calls..........
Subscriber from ARLINGTON, VA wrote Another Store: I called ahead to make sure they had the appropriate size of air filter and..........
Subscriber from RESTON, VA wrote Another Store: You'll get misdirected at least three times before you're pointed to the right aisle when..........
Subscriber from ARLINGTON, VA wrote Another Store: The best hardware store, period, plus wonderful and helpful family.......
Subscriber from SILVER SPRING, MD wrote Another Store: Love a place where they will help you figure things out and spend 20 minutes..........
Subscriber from BETHESDA, MD wrote Another Store: Expensive!!.......
Subscriber from FAIRFAX, VA wrote Another Store: A lousy experience. We've quit using this store because it is so unpleasant. Staff attitude..........
Subscriber from SILVER SPRING, MD wrote Another Store: Had knives sharpened. Takes a week to do. Results inferior........
Subscriber from WASHINGTON, DC wrote Another Store: If they don't have it, it does not exist. Courteous, knowledgable staff........
Subscriber from KENSINGTON, MD wrote Another Store: If I can not get what I want at Harware City or Mizells Lumber I..........
Subscriber from WASHINGTON, DC wrote Another Store: Three cheers for Frager's! Old-fashioned neighborhood place that consistently has what I need and gives..........
Subscriber from SPRINGFIELD, VA wrote Another Store: This is a very good "neighborhood" hardware store that stocks hard to find items. Kind..........
Subscriber from ALEXANDRIA, VA wrote Another Store: very hard to find staff to answer questions, find items.......
Subscriber from ALEXANDRIA, VA wrote Another Store: Amazing how this small store has just what you need when Home Depot does not!.......
Subscriber from ELLICOTT CITY, MD wrote Another Store: Service is poor and it is understaffed. Also, the staff is not always knowledgable or..........
Subscriber from WASHINGTON, DC wrote Another Store: Always adequate but expensive.......
Subscriber from LANHAM, MD wrote Another Store: Employees not knowing anything about the products........
Subscriber from COLUMBIA, MD wrote Another Store: OK if you don't need any extra help.......
Subscriber from COLUMBIA, MD wrote Another Store: These comments actually apply to the year-old Lowes store located just outside Columbia (Jessup) that's..........
Subscriber from OLNEY, MD wrote Another Store: Exactly what a hardware store should be like. They recently remodeled the place (read: went..........
Subscriber from ALEXANDRIA, VA wrote Another Store: Good luck finding some help in this store........
Subscriber from SILVER SPRING, MD wrote Another Store: A good, convenient store, with mostly helpful staff. Has a lot of the household essentials,..........
Subscriber from ALEXANDRIA, VA wrote Another Store: Impossible to find anybody to help.......
Subscriber from GAITHERSBURG, MD wrote Another Store: Usually neat, organized but they need more staff........
Subscriber from FAIRFAX, VA wrote Another Store: They're good if you know what you want and don't need help. I went looking..........
Subscriber from DAMASCUS, MD wrote Another Store: It's hard to find someone to help you, but when you do, they appear to..........
Subscriber from WASHINGTON, DC wrote Another Store: Never can tell whether they will have an item in stock; staff hard to find,..........
Subscriber from GARRETT PARK, MD wrote Another Store: Unless you're a contractor, these people are difficult at best to deal with........
Subscriber from BETHESDA, MD wrote Another Store: They are a little more expensive than say Home Depot, but definitely worth it........
Subscriber from ARLINGTON, VA wrote Another Store: I would love to say Cherrydale Hardware is great. I love the idea of a..........
Subscriber from DELAPLANE, VA wrote Another Store: It's a good place for a neophyte do-it-yourself-er to purchase needed things which one doesn't..........
Subscriber from MANASSAS, VA wrote Another Store: Good store........
Subscriber from RESTON, VA wrote Another Store: Pricey but worth it........
Subscriber from WASHINGTON, DC wrote Another Store: A little more expensive, but excellent customer service........
Subscriber from WASHINGTON, DC wrote Another Store: fantastic local hardware store. very helpful staff; they will order whatever they don't have for..........
Subscriber from WASHINGTON, DC wrote Another Store: Nice people, good variety of stuff for sale. They are the only place I can..........
Subscriber from ARLINGTON, VA wrote Another Store: Lots of pleasant, knowledgeable staff ready to help -- even during busy weekends........
Subscriber from SPRINGFIELD, VA wrote Another Store: I love shopping at Fishers!.......
Subscriber from CHANTILLY, VA wrote Another Store: Went to buy some lumber, needed it cut down to get it in vehicle. They..........
Subscriber from BETHESDA, MD wrote Another Store: The service is worth the higher prices.......

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