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Who Rates Best (& Worst) in the Washington DC Area? Now You'll Know.
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Our research finds that the area's two largest chains-Home Depot and Lowe's-offer low prices, but their customers are typically less than thrilled with the advice and service each offers. Yet picking a hardware store doesn't have to be an exercise in tradeoffs. Sprinkled throughout the area, there are many independent stores that provide helpful advice, and some of these stores even make a reasonable effort to compete with the Big Guys on price.
From Washington Consumers' CHECKBOOK Magazine
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Name |
Number of ratings |
Checkbook's top rating ( ) |
What percent of customers rated firm "superior" on our survey for "overall quality" |
Firm's price index score |
| for quality |
for price |
| 1. |
Home Depot
14025 Foulger Sq Woodbridge, VA
703-670-3699
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222 ratings |
How does "Home Depot" rate compared to other hardware stores in Woodbridge , VA?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 2. |
Lowe's
13720 Smoketown Rd Woodbridge, VA
703-586-4000
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257 ratings |
How does "Lowe's" rate compared to other hardware stores in Woodbridge , VA?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 3. |
Annandale Hardware & Supply
4711 Backlick Rd Annandale, VA
703-256-1200
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27 ratings |
How does "Annandale Hardware & Supply" rate compared to other hardware stores in Woodbridge , VA?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 4. |
Ace Hardware
5057 Westfields Blvd Centreville, VA
703-378-7320
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39 ratings |
How does "Ace Hardware" rate compared to other hardware stores in Woodbridge , VA?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 5. |
Glover Park Ace Hardware
2251 Wisconsin Ave NW Washington, DC
202-333-6378
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37 ratings |
How does "Glover Park Ace Hardware" rate compared to other hardware stores in Woodbridge , VA?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 6. |
Lowe's
13000 Gateway Center Dr Gainesville, VA
703-468-6000
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30 ratings |
How does "Lowe's" rate compared to other hardware stores in Woodbridge , VA?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 7. |
Mag Hardware
2200 18th St NW Washington, DC
202-265-3205
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22 ratings |
How does "Mag Hardware" rate compared to other hardware stores in Woodbridge , VA?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 8. |
American Hardware & Hearth of Waldorf
2875 Crain Hwy Waldorf, MD
301-645-2700
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19 ratings |
How does "American Hardware & Hearth of Waldorf" rate compared to other hardware stores in Woodbridge , VA?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 9. |
Ashton Paint & Hardware
25 Olney Sandy Spring Rd Ashton, MD
301-570-1300
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122 ratings |
How does "Ashton Paint & Hardware" rate compared to other hardware stores in Woodbridge , VA?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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DC |
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Hardware Stores in Washington, DC |
MD |
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Hardware Stores in Annapolis, MD |
Hardware Stores in Ashton, MD |
Hardware Stores in Aspen Hill, MD |
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Hardware Stores in Bethesda, MD |
Hardware Stores in Bowie, MD |
Hardware Stores in Bryans Road, MD |
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Hardware Stores in Burtonsville, MD |
Hardware Stores in Capitol Heights, MD |
Hardware Stores in Catonsville, MD |
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Hardware Stores in Chevy Chase, MD |
Hardware Stores in Clarksville, MD |
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Hardware Stores in College Park, MD |
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Hardware Stores in Damascus, MD |
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Hardware Stores in Elkridge, MD |
Hardware Stores in Ellicott City, MD |
Hardware Stores in Fort Washington, MD |
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Hardware Stores in Frederick, MD |
Hardware Stores in Gaithersburg, MD |
Hardware Stores in Germantown, MD |
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Hardware Stores in Greenbelt, MD |
Hardware Stores in Hyattsville, MD |
Hardware Stores in Kensington, MD |
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Hardware Stores in Landover Hills, MD |
Hardware Stores in Laurel, MD |
Hardware Stores in Montgomery Village, MD |
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Hardware Stores in Mount Airy, MD |
Hardware Stores in New Carrollton, MD |
Hardware Stores in Owings, MD |
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Hardware Stores in Oxon Hill, MD |
Hardware Stores in Poolesville, MD |
Hardware Stores in Potomac, MD |
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Hardware Stores in Rockville, MD |
Hardware Stores in Silver Spring, MD |
Hardware Stores in Upper Marlboro, MD |
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Hardware Stores in Waldorf, MD |
Hardware Stores in Westminster, MD |
VA |
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Hardware Stores in Alexandria, VA |
Hardware Stores in Annandale, VA |
Hardware Stores in Arlington, VA |
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Hardware Stores in Ashburn, VA |
Hardware Stores in Centreville, VA |
Hardware Stores in Chantilly, VA |
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Hardware Stores in Dale City, VA |
Hardware Stores in Fairfax, VA |
Hardware Stores in Falls Church, VA |
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Hardware Stores in Gainesville, VA |
Hardware Stores in Great Falls, VA |
Hardware Stores in Herndon, VA |
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Hardware Stores in Leesburg, VA |
Hardware Stores in Manassas, VA |
Hardware Stores in McLean, VA |
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Hardware Stores in Purcellville, VA |
Hardware Stores in Reston, VA |
Hardware Stores in Springfield, VA |
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Hardware Stores in Sterling, VA |
Hardware Stores in Vienna, VA |
Hardware Stores in Warrenton, VA |
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Hardware Stores in Woodbridge, VA |
See All Hardware Stores |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Hardware Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Hardware Stores.
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Subscriber from WASHINGTON, DC wrote
Another Store: A little more expensive, but excellent customer service........
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Subscriber from WASHINGTON, DC wrote
Another Store: best hardware store I've ever used!.......
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Subscriber from BETHESDA, MD wrote
Another Store: I will drive the extra 10 minuntes to go here as opposed to the Home..........
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Subscriber from WASHINGTON, DC wrote
Another Store: Very friendly and helpful...not gigantic........
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Subscriber from WASHINGTON, DC wrote
Another Store: Lots of choices at good prices........
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Subscriber from WASHINGTON, DC wrote
Another Store: due to the overall conditions of both the interior and exterior areas of this home..........
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Subscriber from FALLS CHURCH, VA wrote
Another Store: Quality of service is irratic.......
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Subscriber from BETHESDA, MD wrote
Another Store: over time the quality of service has declined substantially -- go only if you know..........
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Subscriber from NORTH POTOMAC, MD wrote
Another Store: This is where I go when I WANT to be aggravated!.......
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Subscriber from ALEXANDRIA, VA wrote
Another Store: Most knowledgeable staff I've ever encountered. They know their business. If they can't help, they..........
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Subscriber from FALLS CHURCH, VA wrote
Another Store: Brown's is an old-fashioned hardware store. I usually find everything I need there and if..........
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Subscriber from VIENNA, VA wrote
Another Store: This store should be shut down. Aisles are too narrow, cluttered, and absolutely dangerous to..........
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Subscriber from WASHINGTON, DC wrote
Another Store: They're small, convenient with knowledgeable service. Sort of the opposite of Home Depot. Right near..........
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Subscriber from SILVER SPRING, MD wrote
Another Store: Friendly staff, neighborhood atmosphere. Surprisingly good selection of items considering it is smaller than Lowe's..........
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Subscriber from ARLINGTON, VA wrote
Another Store: Strosniders is the best!.......
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Subscriber from FALLS CHURCH, VA wrote
Another Store: It's a superstore, great selection and prices, but you give that back in service. It's..........
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Subscriber from ARLINGTON, VA wrote
Another Store: Unique, great prices, hard-to-find items, quirky toys, great, historic store!.......
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Subscriber from WASHINGTON, DC wrote
Another Store: This small hardware is customer friendly and has an amazingly well-stocked inventory for a tiny..........
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Subscriber from ARLINGTON, VA wrote
Another Store: A quirky all-around novelty shop (in addition to a hardware store). I try to buy..........
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Subscriber from ARLINGTON, VA wrote
Another Store: The store's often messy, with stuff in the aisles. Help is hard to find; smaller..........
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Subscriber from ALEXANDRIA, VA wrote
Another Store: too big - help hard to get.......
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Subscriber from MC LEAN, VA wrote
Another Store: A friendly store that has many helpful sales assistants who provide useful advice and assistance........
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Subscriber from WASHINGTON, DC wrote
Another Store: Frager's is a wonderful store that just keeps getting better. It's also locally owned........
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Subscriber from HERNDON, VA wrote
Another Store: I was looking for, without any success, a particular type of tomato cage that I..........
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Subscriber from POTOMAC, MD wrote
Another Store: Strosneider's is the best hardware store in the area. They are a little higher priced..........
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Subscriber from SPRINGFIELD, VA wrote
Another Store: Family owned, old fashioned hardware store that stocks a wide variety of products. You can..........
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Subscriber from TAKOMA PARK, MD wrote
Another Store: An old-fashioned hardware store with some real pros on staff. Prices can be high, but..........
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Subscriber from CHEVY CHASE, MD wrote
Another Store: Superior! Very knowledgeable, very service-oriented. Thank goodness for wonderful stores like this........
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Subscriber from FALLS CHURCH, VA wrote
Another Store: Very good selection of items, from the cheap to the expensive. Outstanding staff. One of..........
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Subscriber from NORTH POTOMAC, MD wrote
Another Store: Prices are quite high........
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Subscriber from WASHINGTON, DC wrote
Another Store: Great people, great store........
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Subscriber from SILVER SPRING, MD wrote
Another Store: Good resource to have in Silver Spring, but it isn't cheap!.......
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Subscriber from ROCKVILLE, MD wrote
Another Store: Very willing to answer questions and provide advice. They carry products that are difficult to..........
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Subscriber from WASHINGTON, DC wrote
Another Store: The best retail customer service experience i have ever had - time after time. The..........
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Subscriber from ALEXANDRIA, VA wrote
Another Store: The product we chose was not in stock and we were required to pay shipping..........
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Subscriber from CHEVY CHASE, MD wrote
Another Store: manager who lies and falsely leads one on = store not worth its existence........
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Subscriber from WASHINGTON, DC wrote
Another Store: You do get some good advice, but you pay for it........
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Subscriber from POTOMAC, MD wrote
Another Store: Can't say enough about this store..always there to help........
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Subscriber from BURKE, VA wrote
Another Store: Excellent Place to get advise and service........
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Subscriber from FAIRFAX, VA wrote
Another Store: This Home depot has gone down hill and prices have gone up. Lack of staff...........
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Subscriber from FALLS CHURCH, VA wrote
Another Store: A very well run hardware store whose managers understand what customer service is. Absolutely first..........
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Subscriber from ANNANDALE, VA wrote
Another Store: poorly organized store - limited selection - management rude.......
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Subscriber from BRINKLOW, MD wrote
Another Store: A neighborhood hardware store that has improved with age - the store is much more..........
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Subscriber from SILVER SPRING, MD wrote
Another Store: Strosniders Hardware is a wonderful community asset. Their staff is very knowledgeable and have helped..........
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Subscriber from ALEXANDRIA, VA wrote
Another Store: They have everything and they know where it is. They have stuff I didn't know..........
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Subscriber from SILVER SPRING, MD wrote
Another Store: strosniders is convenient and offers good service but is expensive.......
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Subscriber from POTOMAC, MD wrote
Another Store: Lowes is definitely better then Home Depot for the big items but they still don't..........
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Subscriber from BURTONSVILLE, MD wrote
Another Store: THis is a wonderful store for a female who doesn't know how to do any..........
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Subscriber from ALEXANDRIA, VA wrote
Another Store: Lowes just needs a complete overhall from top to bottom; that's the only thing they..........
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Subscriber from ARLINGTON, VA wrote
Another Store: This is an old-fashioned hardware store. And that includes personal service. I rarely need to..........
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