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Washington Consumers' CHECKBOOK > Hardware Stores > Executive Lock & Key Service
 
Washington Consumers' CHECKBOOK > Hardware Stores
Executive Lock & Key Service
2003-B Mount Vernon Ave
Alexandria, VA
Phone: 703-823-2000

See how Executive Lock & Key Service scored based on 31 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.

Does firm get CHECKBOOK's top rating for quality?
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Does firm get CHECKBOOK's top rating for price?
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CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Executive Lock & Key Service?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Products Firm Carries:
CHECKBOOK Ratings
Number of customer survey ratings: 31 ratings
What percent of customers rated firm "superior" for "advice on choice and use of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "promptness of service"?
What percent of customers rated firm "superior" for "staff attitudes, atmosphere"?
What percent of customers rated firm "superior" for "quality of products"?
What percent of customers rated firm "superior" for "variety of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "ease of looking at/testing products"?
What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"?
What percent of customers rated firm "superior" for "overall performance"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
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Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.




Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from ANNANDALE, VA wrote on 09/15/09
Good small hardware store. Excellent lock and key service. Higher prices than box stores, but..........
Subscriber from ALEXANDRIA, VA wrote on 07/27/09
Nice neighborhood hardware store. They usually have things I cannot find in the large chain..........
Subscriber from ALEXANDRIA, VA wrote on 07/29/08
Small and friendly, but not a huge selection........
Subscriber from ALEXANDRIA, VA wrote on 07/29/08
I love having a little local hardware store........
Subscriber from ARLINGTON, VA wrote on 09/19/07
The company name - Executive Lock & Key Service - doesn't describe this business at..........
Subscriber from LEESBURG, VA wrote on 10/18/06
Small shop, but they have one of everything I need, or know where to find..........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in June 2008.








 
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