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Ace Hardware, Centreville, VA |
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American Hardware & Hearth of Waldorf, Waldorf, MD |
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Annandale Hardware & Supply, Annandale, VA |
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Ashton Paint & Hardware, Ashton, MD |
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Ayers Variety & Hardware, Arlington, VA |
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Beltway Plaza Hardware, Greenbelt, MD |
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Bill's Hardware, Landover Hills, MD |
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Bill's True Value Hardware & Garden Center, Arlington, VA |
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Brookland True Value Hardware, Washington, DC |
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Brown's Hardware, Falls Church, VA |
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Cherrydale Hardware & Garden Center, Arlington, VA |
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Christopher 's Glen Echo Hardware, Bethesda, MD |
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Clark's Ace Hardware, Ellicott City, MD |
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Clinton Hardware, Clinton, MD |
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Crystal City Hardware, Arlington, VA |
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District Hardware & Bike Shop, Washington, DC |
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East West Hardware, Hyattsville, MD |
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Executive Lock & Key Service, Alexandria, VA |
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Fischer's Hardware, Springfield, VA |
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Ford Lumber, Fort Washington, MD |
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Frager's Hardware, Washington, DC |
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Glover Park Ace Hardware, Washington, DC |
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Hardware City Home Center, Kensington, MD |
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Home Depot, Washington, DC |
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Home Depot, Manassas, VA |
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6555 Little River Tpke Alexandria, VA Phone: 703-642-3660
See how Home Depot scored based on 203 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?   |
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Does firm get CHECKBOOK's top rating for price?   |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
203 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from SPRINGFIELD, VA wrote on 10/23/09
- Computer listing of stock on hand never matches quantity on shelves, which seem often out..........
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Subscriber from FAIRFAX, VA wrote on 09/08/09
- Typical Home-Depot ... nothing special here. Good prices, average (hit-or-miss) service. No difference between this..........
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Subscriber from SPRINGFIELD, VA wrote on 09/11/08
- Can't always find someone to help you esp. weekends - either short handed or busy...........
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Subscriber from ANNANDALE, VA wrote on 08/20/08
- Sales help on most days would rather stand around talking to each other than talk..........
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Subscriber from SPRINGFIELD, VA wrote on 10/11/06
- Strictly a cut rate store........
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Subscriber from FALLS CHURCH, VA wrote on 10/02/06
- It's a superstore, great selection and prices, but you give that back in service. It's..........
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- See more comments at Washington Consumers' CHECKBOOK.
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