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Ace Hardware, Centreville, VA |
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American Hardware & Hearth of Waldorf, Waldorf, MD |
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Annandale Hardware & Supply, Annandale, VA |
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Ashton Paint & Hardware, Ashton, MD |
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Ayers Variety & Hardware, Arlington, VA |
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Beltway Plaza Hardware, Greenbelt, MD |
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Bill's Hardware, Landover Hills, MD |
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Bill's True Value Hardware & Garden Center, Arlington, VA |
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Brookland True Value Hardware, Washington, DC |
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Brown's Hardware, Falls Church, VA |
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Cherrydale Hardware & Garden Center, Arlington, VA |
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Christopher 's Glen Echo Hardware, Bethesda, MD |
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Clark's Ace Hardware, Ellicott City, MD |
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Clinton Hardware, Clinton, MD |
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Crystal City Hardware, Arlington, VA |
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District Hardware & Bike Shop, Washington, DC |
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East West Hardware, Hyattsville, MD |
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Executive Lock & Key Service, Alexandria, VA |
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Fischer's Hardware, Springfield, VA |
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Ford Lumber, Fort Washington, MD |
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Frager's Hardware, Washington, DC |
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Glover Park Ace Hardware, Washington, DC |
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Hardware City Home Center, Kensington, MD |
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Home Depot, Washington, DC |
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Home Depot, Manassas, VA |
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400 S Pickett St Alexandria, VA Phone: 703-823-1900
See how Home Depot scored based on 467 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for price?   |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
467 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from ALEXANDRIA, VA wrote on 07/30/09
- Not enough cashers on duty. Employees can't communicate in english!.......
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Subscriber from ALEXANDRIA, VA wrote on 07/29/09
- I've gone there to attend their do it yourself classes, after registering online only to..........
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Subscriber from ALEXANDRIA, VA wrote on 07/26/09
- It all depends on who you get...often difficult to find someone to help you. Many..........
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Subscriber from ALEXANDRIA, VA wrote on 09/11/08
- Many fixtures are displayed high over the stock, making it impossible to examine them closely........
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Subscriber from WASHINGTON, DC wrote on 08/06/08
- The hand tool department, formerly staffed with at least three knowledgeable hands, has been turned..........
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Subscriber from ALEXANDRIA, VA wrote on 08/03/08
- Never anyone around to answer questions or to assist with selection........
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Subscriber from ALEXANDRIA, VA wrote on 10/24/07
- It would be nice if anyone at the store understood customer service and spoke english..........
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Subscriber from ARLINGTON, VA wrote on 09/28/07
- Some staff have bad attitude, especially at check out, self and regular. Getting like the..........
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Subscriber from ALEXANDRIA, VA wrote on 09/18/07
- very hard to find staff to answer questions, find items.......
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Subscriber from BETHESDA, MD wrote on 08/24/07
- I knew more about concrete sealers than the guy in the department, which isn't very..........
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- See more comments at Washington Consumers' CHECKBOOK.
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