 |
 |
 |
 |

| · |
Ace Hardware, Centreville, VA |
| · |
American Hardware & Hearth of Waldorf, Waldorf, MD |
| · |
Annandale Hardware & Supply, Annandale, VA |
| · |
Ashton Paint & Hardware, Ashton, MD |
| · |
Ayers Variety & Hardware, Arlington, VA |
| · |
Beltway Plaza Hardware, Greenbelt, MD |
| · |
Bill's Hardware, Landover Hills, MD |
| · |
Bill's True Value Hardware & Garden Center, Arlington, VA |
| · |
Brookland True Value Hardware, Washington, DC |
| · |
Brown's Hardware, Falls Church, VA |
| · |
Cherrydale Hardware & Garden Center, Arlington, VA |
| · |
Christopher 's Glen Echo Hardware, Bethesda, MD |
| · |
Clark's Ace Hardware, Ellicott City, MD |
| · |
Clinton Hardware, Clinton, MD |
| · |
Crystal City Hardware, Arlington, VA |
| · |
District Hardware & Bike Shop, Washington, DC |
| · |
East West Hardware, Hyattsville, MD |
| · |
Executive Lock & Key Service, Alexandria, VA |
| · |
Fischer's Hardware, Springfield, VA |
| · |
Ford Lumber, Fort Washington, MD |
| · |
Frager's Hardware, Washington, DC |
| · |
Glover Park Ace Hardware, Washington, DC |
| · |
Hardware City Home Center, Kensington, MD |
| · |
Home Depot, Manassas, VA |
| · |
Home Depot, Ashburn, VA |
|
many more...... |

|
 |
 |
|
 |
|
|
|
|
12275 Price Club Plz Fairfax, VA Phone: 703-266-9800
See how Home Depot scored based on 428 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
 |
Does firm get CHECKBOOK's top rating for quality?   |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
Subscribers only |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
Does firm get CHECKBOOK's top rating for price?   |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
Subscribers only |
 |
 |
 |
 |
 |
 |
 |
 |
 |
|
|
| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
428 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
|
|
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
|
-
Subscriber from OAKTON, VA wrote on 07/13/09
- This rating applies to the several Home Depot stores which I have used. Small items..........
|
-
Subscriber from FAIRFAX, VA wrote on 08/28/08
- The biggest drawback to Home Depot is its poor staffing, in particular not enough staff..........
|
-
Subscriber from ANNANDALE, VA wrote on 08/26/08
- Products often are not in stock........
|
-
Subscriber from CENTREVILLE, VA wrote on 08/13/08
- Store is usually a mess. Parking lot is worse. Make sure your insurance is paid..........
|
-
Subscriber from OAKTON, VA wrote on 09/12/07
- poor service.......
|
-
Subscriber from FAIRFAX STATION, VA wrote on 09/12/07
- The store drives me crazy with clutter, less than expected variety, poorly maintained displays, and..........
|
-
Subscriber from CENTREVILLE, VA wrote on 07/08/07
- purchased sliding glass door and door installation.......
|
-
Subscriber from OAKTON, VA wrote on 05/02/07
- Service has worsened considerably as they've eliminated checkers in favor of "self check". These often..........
|
-
Subscriber from CLIFTON, VA wrote on 10/09/06
- Lots of products, but often not exactly what I want. Seems like whenever I really..........
|
-
Subscriber from LORTON, VA wrote on 10/06/06
- The place is dirty and the asiles are crowded........
|
- See more comments at Washington Consumers' CHECKBOOK.
|
|
|
|
|