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Ace Hardware, Centreville, VA |
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American Hardware & Hearth of Waldorf, Waldorf, MD |
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Annandale Hardware & Supply, Annandale, VA |
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Ashton Paint & Hardware, Ashton, MD |
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Ayers Variety & Hardware, Arlington, VA |
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Beltway Plaza Hardware, Greenbelt, MD |
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Bill's Hardware, Landover Hills, MD |
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Bill's True Value Hardware & Garden Center, Arlington, VA |
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Brookland True Value Hardware, Washington, DC |
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Brown's Hardware, Falls Church, VA |
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Cherrydale Hardware & Garden Center, Arlington, VA |
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Christopher 's Glen Echo Hardware, Bethesda, MD |
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Clark's Ace Hardware, Ellicott City, MD |
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Clinton Hardware, Clinton, MD |
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Crystal City Hardware, Arlington, VA |
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District Hardware & Bike Shop, Washington, DC |
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East West Hardware, Hyattsville, MD |
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Executive Lock & Key Service, Alexandria, VA |
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Fischer's Hardware, Springfield, VA |
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Ford Lumber, Fort Washington, MD |
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Frager's Hardware, Washington, DC |
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Glover Park Ace Hardware, Washington, DC |
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Hardware City Home Center, Kensington, MD |
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Home Depot, Manassas, VA |
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Home Depot, Ashburn, VA |
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3201 Old Lee Hwy
Fairfax, VA
Phone: 703-591-6808
See how Home Depot scored based on 432 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
432 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from FALLS CHURCH, VA wrote on 08/26/09
- Primary problem is lack of customer service and finding anyone to assist you. Primarily a..........
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Subscriber from VIENNA, VA wrote on 07/29/09
- May they go the way of Heckengers!.......
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Subscriber from FAIRFAX, VA wrote on 12/03/08
- This Home depot has gone down hill and prices have gone up. Lack of staff...........
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Subscriber from VIENNA, VA wrote on 08/25/08
- The lumber department and appliance department have been poor at providing service. The hardware and..........
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Subscriber from VIENNA, VA wrote on 08/15/08
- Lowe's is better........
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Subscriber from FAIRFAX, VA wrote on 08/13/08
- Has gotten like other (now gone) stores. If you need it it will not be..........
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Subscriber from BURKE, VA wrote on 07/16/08
- This is one of my favorite Home Depot stores. The store is smaller and not..........
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Subscriber from ANNANDALE, VA wrote on 09/27/07
- Home depot is Home Depot, a necessity rather than a choice. Hard to find things,..........
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Subscriber from FAIRFAX, VA wrote on 08/26/07
- it's a big box store, what can i say. i do find that many of..........
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Subscriber from FAIRFAX, VA wrote on 12/06/06
- They're good if you know what you want and don't need help. I went looking..........
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- See more comments at Washington Consumers' CHECKBOOK.
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