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Ace Hardware, Centreville, VA |
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American Hardware & Hearth of Waldorf, Waldorf, MD |
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Annandale Hardware & Supply, Annandale, VA |
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Ashton Paint & Hardware, Ashton, MD |
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Ayers Variety & Hardware, Arlington, VA |
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Beltway Plaza Hardware, Greenbelt, MD |
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Bill's Hardware, Landover Hills, MD |
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Bill's True Value Hardware & Garden Center, Arlington, VA |
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Brookland True Value Hardware, Washington, DC |
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Brown's Hardware, Falls Church, VA |
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Cherrydale Hardware & Garden Center, Arlington, VA |
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Christopher 's Glen Echo Hardware, Bethesda, MD |
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Clark's Ace Hardware, Ellicott City, MD |
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Clinton Hardware, Clinton, MD |
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Crystal City Hardware, Arlington, VA |
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District Hardware & Bike Shop, Washington, DC |
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East West Hardware, Hyattsville, MD |
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Executive Lock & Key Service, Alexandria, VA |
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Fischer's Hardware, Springfield, VA |
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Ford Lumber, Fort Washington, MD |
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Frager's Hardware, Washington, DC |
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Glover Park Ace Hardware, Washington, DC |
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Hardware City Home Center, Kensington, MD |
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Home Depot, Manassas, VA |
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Home Depot, Ashburn, VA |
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15740 Shady Grove Rd Gaithersburg, MD Phone: 301-330-4900
See how Home Depot scored based on 1152 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?   |
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Does firm get CHECKBOOK's top rating for price?   |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
1152 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from NORTH POTOMAC, MD wrote on 09/15/09
- parking a bit of an issue.......
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Subscriber from BETHESDA, MD wrote on 08/26/09
- Home Depot used to have a knowlegable staff. But over the years the quality of..........
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Subscriber from BETHESDA, MD wrote on 08/25/09
- Not as good as Lowes.......
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Subscriber from BETHESDA, MD wrote on 08/20/09
- You practically have to beg someone to help you, and half the time they are..........
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Subscriber from DARNESTOWN, MD wrote on 08/05/09
- Mass market, lowest common denominator products and service. Don't expect quality.......
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Subscriber from CLARKSBURG, MD wrote on 08/03/09
- Nothing to brag about.......
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Subscriber from POTOMAC, MD wrote on 07/15/09
- No one came to help even after being paged. Went to service desk and still..........
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Subscriber from BETHESDA, MD wrote on 12/03/08
- over time the quality of service has declined substantially -- go only if you know..........
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Subscriber from KENSINGTON, MD wrote on 09/13/08
- Service and knowledge seem to slip through the cracks........
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Subscriber from POTOMAC, MD wrote on 09/11/08
- If Lowe's was closer, I'd go there. I use Strosneider's in general, for better service........
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- See more comments at Washington Consumers' CHECKBOOK.
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