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Ace Hardware, Centreville, VA |
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American Hardware & Hearth of Waldorf, Waldorf, MD |
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Annandale Hardware & Supply, Annandale, VA |
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Ashton Paint & Hardware, Ashton, MD |
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Ayers Variety & Hardware, Arlington, VA |
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Beltway Plaza Hardware, Greenbelt, MD |
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Bill's Hardware, Landover Hills, MD |
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Bill's True Value Hardware & Garden Center, Arlington, VA |
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Brookland True Value Hardware, Washington, DC |
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Brown's Hardware, Falls Church, VA |
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Cherrydale Hardware & Garden Center, Arlington, VA |
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Christopher 's Glen Echo Hardware, Bethesda, MD |
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Clark's Ace Hardware, Ellicott City, MD |
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Clinton Hardware, Clinton, MD |
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Crystal City Hardware, Arlington, VA |
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District Hardware & Bike Shop, Washington, DC |
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East West Hardware, Hyattsville, MD |
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Executive Lock & Key Service, Alexandria, VA |
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Fischer's Hardware, Springfield, VA |
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Ford Lumber, Fort Washington, MD |
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Frager's Hardware, Washington, DC |
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Glover Park Ace Hardware, Washington, DC |
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Hardware City Home Center, Kensington, MD |
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Home Depot, Manassas, VA |
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Home Depot, Ashburn, VA |
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6750 Richmond Hwy
Alexandria, VA
Phone: 703-765-8011
See how Lowe's scored based on 421 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
421 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from ALEXANDRIA, VA wrote on 11/20/09
- Lowe's has gotten to be so popular compared to HD ... that it's often difficults..........
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Subscriber from ALEXANDRIA, VA wrote on 08/16/09
- It is unusual in Lowe's for an assistant to offer help, or even, sometimes, to..........
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Subscriber from ALEXANDRIA, VA wrote on 08/10/09
- Service is sometimes hard to obtain despite their "Let's do it together" campaign!.......
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Subscriber from SPRINGFIELD, VA wrote on 08/04/09
- The Richmond Hwy. store is woefully understaffed. I've been in there twice in the past..........
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Subscriber from ALEXANDRIA, VA wrote on 07/29/09
- I spent over $10,000 on windows there and paid for delivery on a specified date...........
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Subscriber from ALEXANDRIA, VA wrote on 07/26/09
- It is difficult to find staff to answer questions........
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Subscriber from ALEXANDRIA, VA wrote on 07/20/09
- Installed a washing machine incorrectly which could have caused significant damage to our home........
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Subscriber from SPRINGFIELD, VA wrote on 07/15/09
- Lowes lumber really is better than Home Depots.......
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Subscriber from ALEXANDRIA, VA wrote on 09/13/08
- Lowes just needs a complete overhall from top to bottom; that's the only thing they..........
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Subscriber from WASHINGTON, DC wrote on 09/11/08
- They rate a bit above Home Depot.......
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- See more comments at Washington Consumers' CHECKBOOK.
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