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Ace Hardware, Centreville, VA |
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American Hardware & Hearth of Waldorf, Waldorf, MD |
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Annandale Hardware & Supply, Annandale, VA |
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Ashton Paint & Hardware, Ashton, MD |
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Ayers Variety & Hardware, Arlington, VA |
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Beltway Plaza Hardware, Greenbelt, MD |
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Bill's Hardware, Landover Hills, MD |
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Bill's True Value Hardware & Garden Center, Arlington, VA |
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Brookland True Value Hardware, Washington, DC |
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Brown's Hardware, Falls Church, VA |
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Cherrydale Hardware & Garden Center, Arlington, VA |
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Christopher 's Glen Echo Hardware, Bethesda, MD |
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Clark's Ace Hardware, Ellicott City, MD |
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Clinton Hardware, Clinton, MD |
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Crystal City Hardware, Arlington, VA |
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District Hardware & Bike Shop, Washington, DC |
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East West Hardware, Hyattsville, MD |
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Executive Lock & Key Service, Alexandria, VA |
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Fischer's Hardware, Springfield, VA |
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Ford Lumber, Fort Washington, MD |
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Frager's Hardware, Washington, DC |
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Glover Park Ace Hardware, Washington, DC |
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Hardware City Home Center, Kensington, MD |
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Home Depot, Manassas, VA |
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Home Depot, Ashburn, VA |
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901 Rhode Island Ave NE
Washington, DC
Phone: 202-526-8760
See how Home Depot scored based on 134 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
134 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
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| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from SILVER SPRING, MD wrote on 09/15/09
- Quality of service varies considerably among the helpers: some are excellent, most don't seem to..........
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Subscriber from WASHINGTON, DC wrote on 07/23/09
- This store is often out of product; impossible to find anyone for help........
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Subscriber from WASHINGTON, DC wrote on 07/15/09
- It's Home Depot. This one could use some attention to appearance, but otherwise it's fine........
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Subscriber from BETHESDA, MD wrote on 05/10/09
- This is the worst HD ever! I can't believe corporate hasn't closed this store by..........
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Subscriber from WASHINGTON, DC wrote on 09/14/08
- Never can tell whether they will have an item in stock; staff hard to find,..........
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Subscriber from WASHINGTON, DC wrote on 09/11/08
- Their service and advice has declined since they first opened.......
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Subscriber from WASHINGTON, DC wrote on 09/11/08
- Excellent supplies/selection for journeyman items; need to spend time hunting for pieces as supply bins..........
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Subscriber from WASHINGTON, DC wrote on 08/24/08
- Even by the extremely low standards of Home Depot, this location is totally horrible Rude,..........
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Subscriber from WASHINGTON, DC wrote on 12/11/07
- The staff is not knowledgable about the products that are being sold. They are rude..........
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Subscriber from WASHINGTON, DC wrote on 09/12/07
- Poor shelf stocking and restocking habits. Returns go back on the shelf with little inspection...........
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- See more comments at Washington Consumers' CHECKBOOK.
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