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Ace Hardware, Centreville, VA |
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American Hardware & Hearth of Waldorf, Waldorf, MD |
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Annandale Hardware & Supply, Annandale, VA |
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Ashton Paint & Hardware, Ashton, MD |
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Ayers Variety & Hardware, Arlington, VA |
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Beltway Plaza Hardware, Greenbelt, MD |
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Bill's Hardware, Landover Hills, MD |
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Bill's True Value Hardware & Garden Center, Arlington, VA |
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Brookland True Value Hardware, Washington, DC |
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Brown's Hardware, Falls Church, VA |
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Cherrydale Hardware & Garden Center, Arlington, VA |
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Christopher 's Glen Echo Hardware, Bethesda, MD |
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Clark's Ace Hardware, Ellicott City, MD |
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Clinton Hardware, Clinton, MD |
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Crystal City Hardware, Arlington, VA |
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District Hardware & Bike Shop, Washington, DC |
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East West Hardware, Hyattsville, MD |
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Executive Lock & Key Service, Alexandria, VA |
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Fischer's Hardware, Springfield, VA |
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Ford Lumber, Fort Washington, MD |
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Frager's Hardware, Washington, DC |
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Glover Park Ace Hardware, Washington, DC |
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Hardware City Home Center, Kensington, MD |
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Home Depot, Manassas, VA |
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Home Depot, Ashburn, VA |
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13856 Metrotech Dr
Chantilly, VA
Phone: 703-376-6300
See how Lowe's scored based on 192 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
192 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
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| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from HERNDON, VA wrote on 08/04/09
- I prefer shopping at Lowe's vs Home Depot, even though Home Depot is closer........
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Subscriber from VIENNA, VA wrote on 07/31/09
- Finding an employee who can help you is difficult most of the time - don't..........
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Subscriber from OAKTON, VA wrote on 07/13/09
- Just a notch above Home Depot. Staff a little more knowledgeable. Applies to all Lowes..........
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Subscriber from FAIRFAX, VA wrote on 12/03/08
- This store seems to be OK. Most prices are less than Home Depot. They seem..........
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Subscriber from FALLS CHURCH, VA wrote on 09/14/08
- Easy returns, good store layout........
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Subscriber from SPRINGFIELD, VA wrote on 09/11/08
- Lowe's is like our toy store. We can wander the aisles forever to get ideas,..........
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Subscriber from CLIFTON, VA wrote on 08/17/08
- For a "big box" hardware store, this one is probably a little better than most...........
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Subscriber from CENTREVILLE, VA wrote on 08/13/08
- Good because it's convenient........
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Subscriber from HERNDON, VA wrote on 08/05/08
- After living in Reston and dealing with all the problems of the nearby Home Depot,..........
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Subscriber from CENTREVILLE, VA wrote on 04/24/08
- The products and selection is great. The staff on the other hand, are poorly trained..........
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- See more comments at Washington Consumers' CHECKBOOK.
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