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Monday, November 23, 2009
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Washington Consumers' CHECKBOOK > Health Clubs > Bally Total Fitness
 
Washington Consumers' CHECKBOOK > Health Clubs
Bally Total Fitness
2000 L St NW
Washington, DC
Phone: 202-331-7788

See how Bally Total Fitness scored based on 42 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.

Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Bally Total Fitness?
Facilities/Equipment/Activities/Classes/Features/Amenities
Facilities:
Activities/classes: Aerobics-step
Aerobics-cardio boxing/kickboxing
Aerobics-water
Stretching/flexibility/pilates
Features/amenities: Jacuzzi or Whirlpool
Free hair dryers
Free daily lockers
Child care
CHECKBOOK Ratings
Number of customer survey ratings: 42 ratings
What percent of customers rated firm "superior" for "overall value for your money": Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "quality/maintenance of facilities and equipment"?
What percent of customers rated firm "superior" for "cleanliness"?
What percent of customers rated firm "superior" for "adequacy of facilities/equipment for demand"?
What percent of customers rated firm "superior" for "quality of instruction"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "availability of organized group activities"?
What percent of customers rated firm "superior" for "friendliness":
What percent of customers rated firm "superior" for "providing what the sales staff promised"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Illustrative Sample Cost Profiles
Individual - full access for three months: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Individual - full access for one year:
Individual - full access for three years:
Individual - weights only for one year:
Couple - full access for one year:
Couple - full access for three years:
Others
Hours: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Reciprocity:
Option 1:
Freeze(for any reason):
Contract/cancellation:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from WASHINGTON, DC wrote on 07/31/09
Definitely a bargain-priced gym, and you get what you pay for. Although there have been..........
Subscriber from ROCKVILLE, MD wrote on 09/12/08
I've really enjoyed the classes I've taken at Bally, especially spinning. I wish they had..........
Subscriber from WASHINGTON, DC wrote on 08/26/08
I got a national membership for 3 years. Because I paid in full on joining,..........
Subscriber from ARLINGTON, VA wrote on 05/25/08
There are better clubs out there, but not for the money. There is an abundance..........
Subscriber from ARLINGTON, VA wrote on 10/05/06
This is an OK facility but I HATE Bally's corporate. They have debited my account..........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in December 2008.








 
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