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Washington Consumers' CHECKBOOK > Health Clubs > Gold's Gym
 
Washington Consumers' CHECKBOOK > Health Clubs
Gold's Gym
3910 Wilson Blvd
Arlington, VA
Phone: 703-516-4653

See how Gold's Gym scored based on 103 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.

Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Gold's Gym?
Facilities/Equipment/Activities/Classes/Features/Amenities
Facilities: WomenOnly
Activities/classes: Aerobics-low impact
Aerobics-step
Aerobics-cardio boxing/kickboxing
Features/amenities: TVs that can be watched while using most exercise equipment
Jacuzzi or Whirlpool
Individual shower stalls
Free hair dryers
Free daily lockers
Child care
Manicure
CHECKBOOK Ratings
Number of customer survey ratings: 103 ratings
What percent of customers rated firm "superior" for "overall value for your money": Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "quality/maintenance of facilities and equipment"?
What percent of customers rated firm "superior" for "cleanliness"?
What percent of customers rated firm "superior" for "adequacy of facilities/equipment for demand"?
What percent of customers rated firm "superior" for "quality of instruction"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "availability of organized group activities"?
What percent of customers rated firm "superior" for "friendliness":
What percent of customers rated firm "superior" for "providing what the sales staff promised"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Illustrative Sample Cost Profiles
Individual - full access for three months: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Individual - full access for one year:
Individual - full access for three years:
Individual - weights only for one year:
Couple - full access for one year:
Couple - full access for three years:
Others
Hours: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Reciprocity:
Option 1:
Freeze(for any reason):
Contract/cancellation:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from ARLINGTON, VA wrote on 09/09/09
I work out in the early morning (5-6:30 a.m.) and don't have any issue getting..........
Subscriber from ARLINGTON, VA wrote on 08/12/09
Joined 12 years ago with a life time membership--paid extra initiation fees for low monthly..........
Subscriber from ARLINGTON, VA wrote on 01/05/09
Gym is often dirty even at 5am, indicating staff not required to clean up at..........
Subscriber from MC LEAN, VA wrote on 08/27/08
Very crowded at peak hours. Thefts in the men's locker room are common. Gym is..........
Subscriber from ARLINGTON, VA wrote on 07/19/08
Sometimes the cardio machines get crowded. Otherwise, great equipment selection and huge facility........
Subscriber from ARLINGTON, VA wrote on 02/14/08
I have been a member for a very long time and signed up for a..........
Subscriber from ARLINGTON, VA wrote on 09/21/07
I liked the gym until I had to terminate my contract a few months early..........
Subscriber from ARLINGTON, VA wrote on 09/12/07
Only complaint is poor quality of towels they provide -- too small and threadbare........
Subscriber from ARLINGTON, VA wrote on 06/08/07
Really busy gym and staff could care less. If you go off hours then it..........
Subscriber from ARLINGTON, VA wrote on 10/15/06
Huge gym. Separate weight room downstairs. Separate women's workout room for greater privacy........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in December 2008.








 
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