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Aspen Hill Club, Silver Spring, MD |
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Bally Total Fitness, Woodbridge, VA |
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Bally Total Fitness, Alexandria, VA |
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Bally Total Fitness, Falls Church, VA |
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Bally Total Fitness, Wheaton, MD |
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Bally Total Fitness, |
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Bally Total Fitness, Gaithersburg, MD |
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Bally Total Fitness, Greenbelt, MD |
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Bally Total Fitness, Washington, DC |
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Bally Total Fitness, Arlington, VA |
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Bally Total Fitness, Capitol Heights, MD |
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Bally Total Fitness, Rockville, MD |
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Burke Racquet & Swim Club, Burke, VA |
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Chevy Chase Athletic Club, Chevy Chase, MD |
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Chinn Aquatic & Fitness Center, Woodbridge, VA |
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City Fitness, Washington, DC |
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Columbia Association--Columbia Athletic Club, Columbia, MD |
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Columbia Association--Columbia Gym, Clarksville, MD |
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Columbia Association--Supreme Sports Club, Columbia, MD |
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Curves, Falls Church, VA |
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Curves, Sterling, VA |
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Curves, Olney, MD |
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Curves, Rockville, MD |
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Curves, Burke, VA |
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Curves, |
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19757 N Frederick Rd
Germantown, MD
Phone: 301-972-4800
See how Fitness First scored based on 59 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Facilities: |
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| Activities/classes: |
Aerobics-step
Aerobics-cardio boxing/kickboxing
Aerobics-water
Stretching/flexibility/pilates
Spinning/studio cycling |
| Features/amenities: |
TVs that can be watched while using most exercise equipment
Sauna
Jacuzzi or Whirlpool
Free towels
Free hair dryers
Free daily lockers
Child care |
| Number of customer survey ratings: |
59 ratings |
| What percent of customers rated firm "superior" for "overall value for your money": |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "quality/maintenance of facilities and equipment"? |
| What percent of customers rated firm "superior" for "cleanliness"? |
| What percent of customers rated firm "superior" for "adequacy of facilities/equipment for demand"? |
| What percent of customers rated firm "superior" for "quality of instruction"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "availability of organized group activities"? |
| What percent of customers rated firm "superior" for "friendliness": |
| What percent of customers rated firm "superior" for "providing what the sales staff promised"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Individual - full access for three months: |
Available exclusively to CHECKBOOK Subscribers. |
| Individual - full access for one year: |
| Individual - full access for three years: |
| Individual - weights only for one year: |
| Couple - full access for one year: |
| Couple - full access for three years: |
| Hours: |
Available exclusively to CHECKBOOK Subscribers. |
| Reciprocity: |
| Option 1: |
| Freeze(for any reason): |
| Contract/cancellation: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from GERMANTOWN, MD wrote on 08/11/09
- You get what you pay for, small, crowded gym without a great selection of classes..........
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Subscriber from GAITHERSBURG, MD wrote on 09/06/08
- Fitness first provides great quality for low cost. They have a number of gyms in..........
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- See more comments at Washington Consumers' CHECKBOOK.
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