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Aspen Hill Club, Silver Spring, MD |
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Bally Total Fitness, Woodbridge, VA |
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Bally Total Fitness, Alexandria, VA |
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Bally Total Fitness, Falls Church, VA |
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Bally Total Fitness, Wheaton, MD |
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Bally Total Fitness, |
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Bally Total Fitness, Gaithersburg, MD |
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Bally Total Fitness, Greenbelt, MD |
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Bally Total Fitness, Washington, DC |
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Bally Total Fitness, Arlington, VA |
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Bally Total Fitness, Capitol Heights, MD |
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Burke Racquet & Swim Club, Burke, VA |
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Chevy Chase Athletic Club, Chevy Chase, MD |
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Chinn Aquatic & Fitness Center, Woodbridge, VA |
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City Fitness, Washington, DC |
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Columbia Association--Columbia Athletic Club, Columbia, MD |
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Columbia Association--Columbia Gym, Clarksville, MD |
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Columbia Association--Supreme Sports Club, Columbia, MD |
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Curves, Falls Church, VA |
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Curves, Sterling, VA |
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Curves, Olney, MD |
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Curves, Rockville, MD |
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Curves, Burke, VA |
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Curves, |
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Curves, Alexandria, VA |
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many more...... |
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11820 Rockville Pike
Rockville, MD
Phone: 301-984-6262
See how Bally Total Fitness scored based on 130 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Facilities: |
Racquetball
Indoor running track
Indoor swimming pool
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| Activities/classes: |
Aerobics-step
Aerobics-cardio boxing/kickboxing |
| Features/amenities: |
Sauna
Steam room
Jacuzzi or Whirlpool
Free hair dryers
Free daily lockers
Child care |
| Number of customer survey ratings: |
130 ratings |
| What percent of customers rated firm "superior" for "overall value for your money": |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "quality/maintenance of facilities and equipment"? |
| What percent of customers rated firm "superior" for "cleanliness"? |
| What percent of customers rated firm "superior" for "adequacy of facilities/equipment for demand"? |
| What percent of customers rated firm "superior" for "quality of instruction"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "availability of organized group activities"? |
| What percent of customers rated firm "superior" for "friendliness": |
| What percent of customers rated firm "superior" for "providing what the sales staff promised"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Individual - full access for three months: |
Available exclusively to CHECKBOOK Subscribers. |
| Individual - full access for one year: |
| Individual - full access for three years: |
| Individual - weights only for one year: |
| Couple - full access for one year: |
| Couple - full access for three years: |
| Hours: |
Available exclusively to CHECKBOOK Subscribers. |
| Reciprocity: |
| Option 1: |
| Freeze(for any reason): |
| Contract/cancellation: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from POTOMAC, MD wrote on 07/29/09
- Men's bathroom becoming increasingly odorous and run down. Weekend classes consistently starting late. Only new..........
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Subscriber from WASHINGTON, DC wrote on 11/16/07
- Stairs to locker room not kept clean. Mens locker area floors are not kept clean...........
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Subscriber from ROCKVILLE, MD wrote on 09/27/07
- not kept clean!.......
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Subscriber from WASHINGTON, DC wrote on 09/19/07
- large, clean, modestly priced club with an indoor pool.......
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Subscriber from ROCKVILLE, MD wrote on 07/12/07
- It's cheap but you get what you pay for. The temperature in the summer is..........
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Subscriber from KENSINGTON, MD wrote on 10/10/06
- For me, the billing involved complicated plans that concealed the true cost. I resented this..........
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Subscriber from GAITHERSBURG, MD wrote on 09/26/06
- The gym needs a major renovation and updating. The pool could be terrific if better..........
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- See more comments at Washington Consumers' CHECKBOOK.
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