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Tuesday, November 24, 2009
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· Costco Wholesale, Gaithersburg, MD
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Washington Consumers' CHECKBOOK > Listen Up - Shopping for Hearing Aids > Costco Wholesale
 
Washington Consumers' CHECKBOOK > Listen Up - Shopping for Hearing Aids
Costco Wholesale
All locations combined

See how Costco Wholesale scored based on 135 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Costco Wholesale?
Firm Specific Info
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Products Firm Carries:
CHECKBOOK Ratings
Number of customer survey ratings: 135 ratings
What percent of customers rated firm "superior" for "advice on choice and use of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "promptness of service"?
What percent of customers rated firm "superior" for "staff attitudes, atmosphere"?
What percent of customers rated firm "superior" for "quality of products"?
What percent of customers rated firm "superior" for "variety of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "ease of looking at/testing products"?
What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"?
What percent of customers rated firm "superior" for "overall performance"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
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Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.




Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from FAIRFAX, VA wrote on 07/06/09
Excellent hearing aids and service always available and encouraged by the pleasant personnel. Prices good........
Subscriber from ARLINGTON, VA wrote on 09/10/08
audiologist was unable to fix the problem with the product and did not allow time..........
Subscriber from SILVER SPRING, MD wrote on 08/27/08
their hearing aids do not work.......
Subscriber from ARLINGTON, VA wrote on 08/25/08
I saved almost 50% on two new hearing aid replacements for older ones needing replacement...........
Subscriber from GAITHERSBURG, MD wrote on 08/20/08
has a better warranty than others, and no sales pressure........
Subscriber from CENTREVILLE, VA wrote on 10/25/07
Purchased a pair of Bernafon SwissEar hearing aids; Have been very pleased with performance and..........
Subscriber from BOYDS, MD wrote on 09/27/07
Their employees are not paid on a commission basis so they recommend products that are..........
Subscriber from WASHINGTON, DC wrote on 08/08/07
Their terms of purchase are unbeatable........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in June 2008.








 
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