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Monday, November 23, 2009
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Washington Consumers' CHECKBOOK > Listen Up - Shopping for Hearing Aids > Drake Hearing Aid Center
 
Washington Consumers' CHECKBOOK > Listen Up - Shopping for Hearing Aids
Drake Hearing Aid Center
403 S Glebe Rd
Arlington, VA
Phone: 703-521-1404

See how Drake Hearing Aid Center scored based on 38 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Drake Hearing Aid Center?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Products Firm Carries:
CHECKBOOK Ratings
Number of customer survey ratings: 38 ratings
What percent of customers rated firm "superior" for "advice on choice and use of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "promptness of service"?
What percent of customers rated firm "superior" for "staff attitudes, atmosphere"?
What percent of customers rated firm "superior" for "quality of products"?
What percent of customers rated firm "superior" for "variety of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "ease of looking at/testing products"?
What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"?
What percent of customers rated firm "superior" for "overall performance"?
Complaints
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Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
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Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.




Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from MC LEAN, VA wrote on 09/12/09
Had a very good person who, sad to say, left the practice. Remaining staff may..........
Subscriber from WASHINGTON, DC wrote on 08/20/08
Mr. Reed takes as much time as needed to be sure the customer is satisfied..........
Subscriber from ARLINGTON, VA wrote on 08/13/08
Drake is good at programming the aids properly and is diligent at gtting it right...........
Subscriber from WASHINGTON, DC wrote on 08/14/07
Dr. Connors provided us with the service at the Drake Hearing Center. She is excellent........
Subscriber from ALEXANDRIA, VA wrote on 09/26/06
I have been going to Drake Hearing Center for 40+ years and they are excellent...........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in June 2008.








 
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