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Monday, November 23, 2009
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Washington Consumers' CHECKBOOK > Air Conditioning & Heating Contractors > B & B Air Conditioning & Heating
 
Washington Consumers' CHECKBOOK > Air Conditioning & Heating Contractors
B & B Air Conditioning & Heating
7921 Queenair Dr #106
Gaithersburg, MD
Phone: 301-330-0040

See how B & B Air Conditioning & Heating scored based on 126 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about B & B Air Conditioning & Heating?
Firm Specific Info
Areas B & B Air Conditioning & Heating Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment B & B Air Conditioning & Heating Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 126 ratings
What percent of customers rated B & B Air Conditioning & Heating "superior" for "overall performance"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated B & B Air Conditioning & Heating "superior" for "doing work properly"?
What percent of customers rated B & B Air Conditioning & Heating "superior" for "starting and completing work promptly"?
What percent of customers rated B & B Air Conditioning & Heating "superior" for "letting you know cost early"?
What percent of customers rated B & B Air Conditioning & Heating "superior" for "advice on service options and costs"?
What percent of customers rated B & B Air Conditioning & Heating "adequate" or "superior" for "overall performance"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is B & B Air Conditioning & Heating a member of the Better Business Bureau?
B & B Air Conditioning & Heating's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from GERMANTOWN, MD wrote on 07/28/09
Very good, a tad pricey, but they deliver.......
Subscriber from GAITHERSBURG, MD wrote on 07/28/09
I used this firm for more than 10 years but found as the years went..........
Subscriber from GAITHERSBURG, MD wrote on 09/19/07
Technician pushed unnecessary expenditures........
Subscriber from GAITHERSBURG, MD wrote on 09/18/07
It has been so long since I used anyone except Gaithesburg Heating & AC, I..........
Subscriber from GERMANTOWN, MD wrote on 08/21/07
Technician failed to note obvious problem with central air unit........
Subscriber from GAITHERSBURG, MD wrote on 06/27/07
Tech's were sloppy, and introduced large amounts of insulation into AC unit in attic, thus..........
Subscriber from GERMANTOWN, MD wrote on 10/03/06
Always looking to do the more costly repair........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in May 2009.








 
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