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Air Pro Heating & Air Conditioning, Vienna, VA |
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Air Quality Heating & Air Conditioning, Gaithersburg, MD |
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38125 Highland Farm Pl
Purcellville, VA
Phone: 888-450-2475
See how Cascades Comfort Services scored based on 159 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Cascades Comfort Services Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Equipment Cascades Comfort Services Services/Installs: |
| Number of customer survey ratings: |
159 ratings |
| What percent of customers rated Cascades Comfort Services "superior" for "overall performance"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated Cascades Comfort Services "superior" for "doing work properly"? |
| What percent of customers rated Cascades Comfort Services "superior" for "starting and completing work promptly"? |
| What percent of customers rated Cascades Comfort Services "superior" for "letting you know cost early"? |
| What percent of customers rated Cascades Comfort Services "superior" for "advice on service options and costs"? |
| What percent of customers rated Cascades Comfort Services "adequate" or "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
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| Is Cascades Comfort Services a member of the Better Business Bureau? |
| Cascades Comfort Services's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
| Firm's minimum or hourly charge: |
| What the firm's minimum charge includes? |
| Fee for an estimate if repair work is not done: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from RESTON, VA wrote on 10/09/09
- I wish I had started out with Cascades Comfort Services. Robert had the expertise to..........
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Subscriber from HERNDON, VA wrote on 10/06/09
- Robert goes above and beyond to make certain his customers have all the information they..........
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Subscriber from HERNDON, VA wrote on 10/03/09
- I do not recommend Cascades services. We had been with Robert for 7 years. We..........
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Subscriber from GREAT FALLS, VA wrote on 09/11/09
- Explained options clearly and provided for an incremental approach if greater features were desired later........
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Subscriber from OAK HILL, VA wrote on 09/08/09
- Makes good recommendations but is not pushy about trying to sell you anything........
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Subscriber from OAK HILL, VA wrote on 08/27/09
- Robert and his staff are top-notched. Removed old oil furnace & installed new York Heat..........
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Subscriber from OAK HILL, VA wrote on 08/20/09
- Great service and competitive prices. Knowledgeable staff showed up on time, completed project as promised..........
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Subscriber from ASHBURN, VA wrote on 08/05/09
- Very friendly staff; worked with us to define our needs........
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Subscriber from MC LEAN, VA wrote on 08/04/09
- This is a knowledgable, courteous and skilled firm........
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Subscriber from POTOMAC FALLS, VA wrote on 08/03/09
- This company has always provided outstanding service in a timely manner. Rates are fair and..........
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- See more comments at Washington Consumers' CHECKBOOK.
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