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Sears received 109 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 432,000 Washington DC area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local heating & air-conditioning contractor.

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Phone: 800-473-7247
"For years, one of my most favorite consumer publications has been Washington Consumers' CHECKBOOK. It's where I always go to check on the best car-repair shops, plumbers, furniture stores, doctors, roofers, cobblers, etc. You name the field, CHECKBOOK has price and quality ratings for the companies."
"If you don't have a friend or a neighbor who happens to know a great doctor or contractor for every occasion, you might try Washington Consumers' CHECKBOOK magazine."
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109 ratings |
| What percent of customers rated Sears "superior" for "overall performance"? |
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Air Masters Heating & Air Conditioning, Centreville, VA
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Evercool Heating & Cooling, Springfield, VA
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H D Johnson, Washington, DC
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Argent Heating & Cooling, Vienna, VA
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Bob Baker's Golden Service, Upper Marlboro, MD
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M R Stride Plumbing Heating & Air Conditioning, Vienna, VA
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Michael & Son Services, Alexandria, VA
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A-A Annandale, Annandale, VA
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John G Webster, Beltsville, MD
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Residential Systems, Chantilly, VA
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Climate Heating & Cooling, Springfield, VA
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Jiffy Plumbing & Heating, Hyattsville, MD
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E E Wine-The Energy Company, Manassas, VA
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Laurel Fuel Oil & Heating, Laurel, MD
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Gary P Frank, Bethesda, MD
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Leonard Splaine, Woodbridge, VA
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Cool Breeze Heating & Air Conditioning, Rockville, MD
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Beltsville Heating & Air Conditioning, Beltsville, MD
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Walbert Heating & Air Conditioning, Temple Hills, MD
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F W Harris Plumbing, Lorton, VA
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many more......
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Air Conditioning & Heating Contractors Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Air Conditioning & Heating Contractors.
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Subscriber from FALLS CHURCH, VA wrote about a local heating & air-conditioning contractor:
A great company. I have a service agreement with them now and they are always..........
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Subscriber from COLLEGE PARK, MD wrote about a local heating & air-conditioning contractor:
Gave good advice and explained problems clearly........
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Subscriber from OXFORD, MD wrote about a local heating & air-conditioning contractor:
Excellent, professional, very tidy, punctual and completed the work as expected........
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Subscriber from BROADLANDS, VA wrote about a local heating & air-conditioning contractor:
Robert is the best. Excellent communications and skill. A pleasure to do business with........
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Subscriber from BLUEMONT, VA wrote about a local heating & air-conditioning contractor:
Tried many HVAC companies in area (have 3 separate zones in house) and Gemini Services..........
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Subscriber from ARLINGTON, VA wrote about a local heating & air-conditioning contractor:
Prompt; economical.......
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Subscriber from RESTON, VA wrote about a local heating & air-conditioning contractor:
Installed two new heat and a/c systems with the best price out of three bids..........
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Subscriber from VIENNA, VA wrote about a local heating & air-conditioning contractor:
Have used them for 35 yrs. They are the best........
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