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Sunday, November 22, 2009
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Washington Consumers' CHECKBOOK > Air Conditioning & Heating Contractors > Brennan's Heating & Air Conditioning
 
Washington Consumers' CHECKBOOK > Air Conditioning & Heating Contractors
Brennan's Heating & Air Conditioning
2608 Morse Ln
Woodbridge, VA
Phone: 703-491-2771

See how Brennan's Heating & Air Conditioning scored based on 239 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Brennan's Heating & Air Conditioning?
Firm Specific Info
Areas Brennan's Heating & Air Conditioning Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Brennan's Heating & Air Conditioning Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 239 ratings
What percent of customers rated Brennan's Heating & Air Conditioning "superior" for "overall performance"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated Brennan's Heating & Air Conditioning "superior" for "doing work properly"?
What percent of customers rated Brennan's Heating & Air Conditioning "superior" for "starting and completing work promptly"?
What percent of customers rated Brennan's Heating & Air Conditioning "superior" for "letting you know cost early"?
What percent of customers rated Brennan's Heating & Air Conditioning "superior" for "advice on service options and costs"?
What percent of customers rated Brennan's Heating & Air Conditioning "adequate" or "superior" for "overall performance"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is Brennan's Heating & Air Conditioning a member of the Better Business Bureau?
Brennan's Heating & Air Conditioning's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from LAKE RIDGE, VA wrote on 09/11/09
Took several attempts to get the new outside Carrier Infinity heat pump not to vibrate..........
Subscriber from ALEXANDRIA, VA wrote on 08/15/09
Brennan's has been maintaining our builder quality AC for the past several years and have..........
Subscriber from FAIRFAX, VA wrote on 07/29/09
This company is fantastic!.......
Subscriber from DUMFRIES, VA wrote on 07/27/09
Best of the Best!.......
Subscriber from WOODBRIDGE, VA wrote on 07/21/09
I've had Brennan's out to my house twice a year since I've moved in 5..........
Subscriber from DUMFRIES, VA wrote on 07/14/09
Horrible customer service! Just wouldn't listen to me what I wanted to have installed. Took..........
Subscriber from CLIFTON, VA wrote on 06/30/09
Brennan's continues to provide superior service, which is why we keep using them........
Subscriber from WOODBRIDGE, VA wrote on 02/10/09
$100 weekday ($142 weekends) for diagnosis. Troubleshooted inside/outside units for low voltage ground problem. Burned..........
Subscriber from SPRINGFIELD, VA wrote on 08/07/08
Outstanding performance. On time, courteous, professional, Not one negative aspect from office to indiviuals in..........
Subscriber from WOODBRIDGE, VA wrote on 12/11/07
I would recommend them to anyone. They're excellent........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in May 2009.








 
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