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Monday, November 23, 2009
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Washington Consumers' CHECKBOOK > Air Conditioning & Heating Contractors > Bethesda Refrigeration Service
 
Washington Consumers' CHECKBOOK > Air Conditioning & Heating Contractors
Bethesda Refrigeration Service
9016 Edgewood Dr
Gaithersburg, MD
Phone: 301-654-3224

See how Bethesda Refrigeration Service scored based on 79 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
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CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Bethesda Refrigeration Service?
Firm Specific Info
Areas Bethesda Refrigeration Service Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Bethesda Refrigeration Service Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 79 ratings
What percent of customers rated Bethesda Refrigeration Service "superior" for "overall performance"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated Bethesda Refrigeration Service "superior" for "doing work properly"?
What percent of customers rated Bethesda Refrigeration Service "superior" for "starting and completing work promptly"?
What percent of customers rated Bethesda Refrigeration Service "superior" for "letting you know cost early"?
What percent of customers rated Bethesda Refrigeration Service "superior" for "advice on service options and costs"?
What percent of customers rated Bethesda Refrigeration Service "adequate" or "superior" for "overall performance"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is Bethesda Refrigeration Service a member of the Better Business Bureau?
Bethesda Refrigeration Service's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from WASHINGTON, DC wrote on 09/08/09
When we scheduled appointments, they showed up on time and were pleasant to deal with...........
Subscriber from BETHESDA, MD wrote on 08/13/08
techs are terrific. again receptionist who answers phone is rude, clueless........
Subscriber from WASHINGTON, DC wrote on 06/24/08
A highly capable job designing and installing a replacement central air conditioning system (outside compressor,..........
Subscriber from CHEVY CHASE, MD wrote on 09/21/07
So long as Dimitri is doing the work, you're in good hands.......
Subscriber from WASHINGTON, DC wrote on 09/19/07
Excellent practical advice, first class service, and on time - doesn't get much better!.......
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in May 2009.








 
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