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Monday, November 23, 2009
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Washington Consumers' CHECKBOOK > Air Conditioning & Heating Contractors > All-American
 
Washington Consumers' CHECKBOOK > Air Conditioning & Heating Contractors
All-American
17223 King James Way #200
Gaithersburg, MD
Phone: 301-840-5407

See how All-American scored based on 64 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about All-American?
Firm Specific Info
Areas All-American Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment All-American Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 64 ratings
What percent of customers rated All-American "superior" for "overall performance"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated All-American "superior" for "doing work properly"?
What percent of customers rated All-American "superior" for "starting and completing work promptly"?
What percent of customers rated All-American "superior" for "letting you know cost early"?
What percent of customers rated All-American "superior" for "advice on service options and costs"?
What percent of customers rated All-American "adequate" or "superior" for "overall performance"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is All-American a member of the Better Business Bureau?
All-American's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from ROCKVILLE, MD wrote on 08/13/08
Owner-Operator is very knowledgeable and helpful with advice on keeping air conditioning and heating costs..........
Subscriber from NORTH POTOMAC, MD wrote on 12/17/07
Used Steve Dixon for three years. I was impressed with his knowledge of equipment. I..........
Subscriber from CHEVY CHASE, MD wrote on 10/06/06
For an air conditioning repair that involved a replacement motor, it took him more than..........
Subscriber from SILVER SPRING, MD wrote on 09/19/06
I had the heating unit checked for Winter and was given advice about installing a..........
Subscriber from BETHESDA, MD wrote on 09/19/06
I called this contractor based on high Checkbook ratings. I was disappointed. My system was..........
Subscriber from ALEXANDRIA, VA wrote on 09/15/06
Mr. Steven Dixon of All-American Air Conditioning & Heating who is located in Gaithersburg, Maryland..........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in May 2009.








 
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