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Saturday, November 21, 2009
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Washington Consumers' CHECKBOOK > Air Conditioning & Heating Contractors > Climate Control Service
 
Washington Consumers' CHECKBOOK > Air Conditioning & Heating Contractors
Climate Control Service
12227 Distribution Pl
Beltsville, MD
Phone: 301-937-8292

See how Climate Control Service scored based on 144 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Climate Control Service?
Firm Specific Info
Areas Climate Control Service Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Climate Control Service Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 144 ratings
What percent of customers rated Climate Control Service "superior" for "overall performance"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated Climate Control Service "superior" for "doing work properly"?
What percent of customers rated Climate Control Service "superior" for "starting and completing work promptly"?
What percent of customers rated Climate Control Service "superior" for "letting you know cost early"?
What percent of customers rated Climate Control Service "superior" for "advice on service options and costs"?
What percent of customers rated Climate Control Service "adequate" or "superior" for "overall performance"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is Climate Control Service a member of the Better Business Bureau?
Climate Control Service's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from SILVER SPRING, MD wrote on 08/26/09
The air conditioner unit(Carrier brand) is rusted after 3 years and makes loud noise when..........
Subscriber from GREENBELT, MD wrote on 09/10/08
They did a great job retrofitting central air conditioning into my small house. They also..........
Subscriber from SILVER SPRING, MD wrote on 09/13/07
Purchased new furnace. Did not learn there is a labor charge on warranty work till..........
Subscriber from WASHINGTON, DC wrote on 08/08/07
They give you a window of time in which they will show and they are..........
Subscriber from WASHINGTON, DC wrote on 10/14/06
This company is excellent. I love that in the past 4 years, the same guy..........
Subscriber from WASHINGTON, DC wrote on 10/10/06
Can't rate cost because I have a service contract........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in May 2009.








 
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