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5 Star Security, Bluemont, VA |
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ABC Burglar Alarm Systems, Bowie, MD |
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Allied Alarm Specialists, Alexandria, VA |
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American Home Security, Alexandria, VA |
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Brink's Home Security, |
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Cain Security Systems, Alexandria, VA |
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Custom Security, Germantown, MD |
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Digital Security, Leesburg, VA |
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Fire Burglary Alarms, Rockville, MD |
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Guardian Alarm, Germantown, MD |
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Guardian Protection Services, Gaithersburg, MD |
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Hofheimer Security & Telephone Systems, Alexandria, VA |
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Homesafe Security Systems, Baltimore, MD |
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Interamerican Security, Rockville, MD |
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Maximum Security, Crofton, MD |
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N & D Security, Arlington, VA |
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National Security, Fairfax, VA |
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Petitbon Alarm, Crofton, MD |
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Potomac Security Systems, Potomac, MD |
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Protection One Alarm Monitoring, Baltimore, MD |
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Security Services, Libertytown, MD |
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Sentry Installation, Rockville, MD |
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Splaine Security Systems, Kensington, MD |
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Ultra Guard, Rockville, MD |
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Vector Security, Columbia, MD |
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All locations combined
Phone: 866-746-7238
See how ADT Security Services scored based on 751 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Equipment Firm Services/Installs: |
| Number of customer survey ratings: |
751 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated ADT Security Services "superior" for "doing work properly"? |
| What percent of customers rated ADT Security Services "superior" for "starting and completing work promptly"? |
| What percent of customers rated ADT Security Services "superior" for "letting you know cost early"? |
| What percent of customers rated ADT Security Services "superior" for "advice on service options and costs"? |
| What percent of customers rated ADT Security Services "adequate" or "superior" for "overall performance/quality"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
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Available exclusively to CHECKBOOK Subscribers. |
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| What the firm's minimum charge includes? |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from ALEXANDRIA, VA wrote on 11/01/09
- I went out the back door without realizing the system was activated. It took them..........
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Subscriber from FALLS CHURCH, VA wrote on 09/16/09
- Problems with billing and very difficult to resolve. Months later all resolved........
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Subscriber from SPRINGFIELD, VA wrote on 09/15/09
- Had system checked, and one sensor replaced; paid only $25 for the visit, in addition..........
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Subscriber from POTOMAC, MD wrote on 08/24/09
- Been customer 35 years and most of the time get good service. Feel safe........
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Subscriber from ARLINGTON, VA wrote on 08/10/09
- They are well trained, do a neat job and are fair on costs. It is..........
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Subscriber from ALEXANDRIA, VA wrote on 08/04/09
- Sales people were not as knowledgable as the installation folks. He knew the answers and..........
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Subscriber from DARNESTOWN, MD wrote on 08/03/09
- installed security in renovation using wireless technology; it all worked, but I had to remove..........
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Subscriber from FAIRFAX, VA wrote on 08/02/09
- The alarm system originally installed was no longer being provided by our condo association, so..........
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Subscriber from WASHINGTON, DC wrote on 07/14/09
- How are these people still in business?.......
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Subscriber from WASHINGTON, DC wrote on 07/10/09
- Very consistently on duty, watching for problems........
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- See more comments at Washington Consumers' CHECKBOOK.
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