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Interamerican Security, Rockville, MD |
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National Security, Fairfax, VA |
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Petitbon Alarm, Crofton, MD |
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Potomac Security Systems, Potomac, MD |
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Protection One Alarm Monitoring, Baltimore, MD |
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Security Services, Libertytown, MD |
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Sentry Installation, Rockville, MD |
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Splaine Security Systems, Kensington, MD |
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Ultra Guard, Rockville, MD |
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Vector Security, Columbia, MD |
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All locations combined
Phone: 800-725-3537
See how Brink's Home Security scored based on 238 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Equipment Firm Services/Installs: |
| Number of customer survey ratings: |
238 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated Brink's Home Security "superior" for "doing work properly"? |
| What percent of customers rated Brink's Home Security "superior" for "starting and completing work promptly"? |
| What percent of customers rated Brink's Home Security "superior" for "letting you know cost early"? |
| What percent of customers rated Brink's Home Security "superior" for "advice on service options and costs"? |
| What percent of customers rated Brink's Home Security "adequate" or "superior" for "overall performance/quality"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
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| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
| Firm's minimum or hourly charge: |
| What the firm's minimum charge includes? |
| Fee for an estimate if repair work is not done: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from SPRINGFIELD, VA wrote on 09/28/09
- We have a Brink's system and service/maintence contract. Brink's is top-notch. I don't know why..........
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Subscriber from WASHINGTON, DC wrote on 08/07/09
- We switched from ADT to Brinks, afer the ADT rep came to us with a..........
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Subscriber from GERMANTOWN, MD wrote on 08/30/08
- upgraded to a digital system - very pleased with new system. I called the toll..........
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Subscriber from SILVER SPRING, MD wrote on 06/05/08
- Have used Brinks for over a decade; recently the unit battery needed replacement; they did..........
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Subscriber from BOWIE, MD wrote on 04/23/08
- Misled about services. Service was not working properly. Found out accidentally when daughter woke early..........
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Subscriber from DAYTON, MD wrote on 01/25/08
- We've been with Brinks since 1995 and wouldn't change a thing. The equipment rarely fails..........
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Subscriber from OAKTON, VA wrote on 09/11/07
- The monitoring service by Brinks is fine, but the installation and maintenance of the system..........
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Subscriber from CLIFTON, VA wrote on 08/22/07
- Brinks continues to enhance their capabilities and provide the premier home monitored protection services for..........
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Subscriber from GAINESVILLE, VA wrote on 05/02/07
- The technician left without ever hooking up the motion detetor after assuring me everything was..........
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Subscriber from OAKTON, VA wrote on 12/20/06
- Bought a complete home system. Required four separate installation appointments to install due to lack..........
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- See more comments at Washington Consumers' CHECKBOOK.
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