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Washington Consumers' CHECKBOOK > To Foil a Thief - Home Security > Splaine Security Systems
 
Washington Consumers' CHECKBOOK > To Foil a Thief - Home Security
Splaine Security Systems
3829 Plyers Mill Rd
Kensington, MD
Phone: 301-942-6262

See how Splaine Security Systems scored based on 35 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Splaine Security Systems?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 35 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated Splaine Security Systems "superior" for "doing work properly"?
What percent of customers rated Splaine Security Systems "superior" for "starting and completing work promptly"?
What percent of customers rated Splaine Security Systems "superior" for "letting you know cost early"?
What percent of customers rated Splaine Security Systems "superior" for "advice on service options and costs"?
What percent of customers rated Splaine Security Systems "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from ANNANDALE, VA wrote on 08/24/09
Excellent job on installation of our new security system. They did a great job of..........
Subscriber from MANASSAS, VA wrote on 12/29/08
Great people at Splaine. My only complaint is that they do not do any business..........
Subscriber from WASHINGTON, DC wrote on 08/20/08
Splaine is locally owened and customer driven. I chose them over Interamerican - another highly..........
Subscriber from OAKTON, VA wrote on 05/22/08
Installer contradicted the sales person's description of effectiveness and area covered by the system. Was..........
Subscriber from MC LEAN, VA wrote on 10/01/07
Great response back from the owner whenever he gets the call. Good company to work..........
Subscriber from SILVER SPRING, MD wrote on 10/10/06
Splaine monitors my system and is always reliable........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in June 2008.








 
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