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A Better Cleaning Service, Fairfax, VA |
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Barbara's Home Cleaning Service, Burke, VA |
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Clean as a Whistle, Ellicott City, MD |
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Clean Sweep, Oak Hill, VA |
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Cleaning Authority, Montgomery Village, MD |
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Cleaning Authority, Dumfries, VA |
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DomestiCall, Arlington, VA |
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Empire Maintenance House Cleaning & Window Washing Service, Falls Church, VA |
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Everclean Maid Service, Alexandria, VA |
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Fairfax Professional House Cleaning Service, Spotsylvania, VA |
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Home Maid Cleaning Service, Alexandria, VA |
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Home Maid Services, Gaithersburg, MD |
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HomeCare Services, Merrifield, VA |
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Huff-n-Puff Cleaning Service, Silver Spring, MD |
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Integrity Home Cleaning Service, Springfield, VA |
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Lilly's Cleaning Service, Gaithersburg, MD |
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Maid Brigade, Alexandria, VA |
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8914 Battery Rd
Alexandria, VA
Phone: 703-243-8308
See how Mermaid scored based on 31 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Equipment Firm Services/Installs: |
| Number of customer survey ratings: |
31 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated Mermaid "superior" for "doing work properly"? |
| What percent of customers rated Mermaid "superior" for "starting and completing work promptly"? |
| What percent of customers rated Mermaid "superior" for "letting you know cost early"? |
| What percent of customers rated Mermaid "superior" for "advice on service options and costs"? |
| What percent of customers rated Mermaid "adequate" or "superior" for "overall performance/quality"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
| Firm's minimum or hourly charge: |
| What the firm's minimum charge includes? |
| Fee for an estimate if repair work is not done: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from FALLS CHURCH, VA wrote on 10/15/09
- Scheduled a "walk-through" to establish price and discuss options with owner. She was to show..........
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Subscriber from ALEXANDRIA, VA wrote on 09/15/09
- Mixed bag. Did not keep appointment time. Arrived with significant delay. Only one of the..........
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Subscriber from FALLS CHURCH, VA wrote on 08/05/09
- Mermaid is definitely a great value. We get the same woman every two weeks, and..........
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Subscriber from ALEXANDRIA, VA wrote on 08/04/09
- Using Mermaid has been the best money I've spent this year! The staff does a..........
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Subscriber from ANNANDALE, VA wrote on 08/02/09
- They were almost three hours and when they did arrive they wizzed through the area..........
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Subscriber from ALEXANDRIA, VA wrote on 06/22/09
- Expensive but worth it.......
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Subscriber from ALEXANDRIA, VA wrote on 12/22/08
- We requested three people for four hours to help clean up after renters moved out...........
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Subscriber from SPRINGFIELD, VA wrote on 10/02/08
- The owners of Mermaid are very helpful and nice to work with. A few of..........
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Subscriber from MCLEAN, VA wrote on 09/27/08
- Mermaids wanted to charge a per bed fee to change sheets and extra to include..........
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- See more comments at Washington Consumers' CHECKBOOK.
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