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Tuesday, November 24, 2009
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Washington Consumers' CHECKBOOK > Domestic Bliss: Hiring a Good Housecleaner > Maid to Clean
 
Washington Consumers' CHECKBOOK > Domestic Bliss: Hiring a Good Housecleaner
Maid to Clean
3637 Russell Rd
Alexandria, VA
Phone: 703-299-0101

See how Maid to Clean scored based on 79 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Maid to Clean?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 79 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated Maid to Clean "superior" for "doing work properly"?
What percent of customers rated Maid to Clean "superior" for "starting and completing work promptly"?
What percent of customers rated Maid to Clean "superior" for "letting you know cost early"?
What percent of customers rated Maid to Clean "superior" for "advice on service options and costs"?
What percent of customers rated Maid to Clean "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from ARLINGTON, VA wrote on 09/12/09
Horrible cleaning service, poor customer service...don't bother using........
Subscriber from ALEXANDRIA, VA wrote on 08/31/09
Have used Maid to Clean twice and now established routine house cleaning (monthly) service. They..........
Subscriber from ALEXANDRIA, VA wrote on 08/10/09
I am extremely happy with Maid to Clean. The company is very responsive to my..........
Subscriber from ARLINGTON, VA wrote on 07/20/09
Arrived on time, spent the time promised, did an excellent job!.......
Subscriber from ARLINGTON, VA wrote on 07/12/09
They clean the house thoroughly, but have broken a number of items........
Subscriber from WASHINGTON, DC wrote on 07/06/09
We have been using this service for several years and have been consistently pleased with..........
Subscriber from WASHINGTON, DC wrote on 06/25/09
I have used Maid to Clean for more than ten years-- my house is so..........
Subscriber from WASHINGTON, DC wrote on 06/23/09
Have been a customer for several years, and they do a great job. Some issues..........
Subscriber from ALEXANDRIA, VA wrote on 03/15/09
I have used this service for at least a half dozen years. I have found..........
Subscriber from ARLINGTON, VA wrote on 02/19/09
Unfortunately this is the worst maid service I have had the displeasure of hiring. If..........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data








 
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