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Tuesday, November 24, 2009
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Washington Consumers' CHECKBOOK > Domestic Bliss: Hiring a Good Housecleaner > The Maids Home Services
 
Washington Consumers' CHECKBOOK > Domestic Bliss: Hiring a Good Housecleaner
The Maids Home Services
721 Sligo Ave
Silver Spring, MD
Phone: 301-562-8900

See how The Maids Home Services scored based on 26 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about The Maids Home Services?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 26 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated The Maids Home Services "superior" for "doing work properly"?
What percent of customers rated The Maids Home Services "superior" for "starting and completing work promptly"?
What percent of customers rated The Maids Home Services "superior" for "letting you know cost early"?
What percent of customers rated The Maids Home Services "superior" for "advice on service options and costs"?
What percent of customers rated The Maids Home Services "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from CLARKSBURG, MD wrote on 08/12/09
I used The Maids in the Frederick location. They will leave you comment cards to..........
Subscriber from CHEVY CHASE, MD wrote on 07/23/08
Couldn't get them to stick to agreed-on time........
Subscriber from ROCKVILLE, MD wrote on 06/30/08
Couldn't communicate with most of staff. They didn't do as I requested perhaps because they..........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data








 
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