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9518-A Lee Hwy
Fairfax, VA
Phone: 703-691-7999
See how The Maids Home Services scored based on 78 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Equipment Firm Services/Installs: |
| Number of customer survey ratings: |
78 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated The Maids Home Services "superior" for "doing work properly"? |
| What percent of customers rated The Maids Home Services "superior" for "starting and completing work promptly"? |
| What percent of customers rated The Maids Home Services "superior" for "letting you know cost early"? |
| What percent of customers rated The Maids Home Services "superior" for "advice on service options and costs"? |
| What percent of customers rated The Maids Home Services "adequate" or "superior" for "overall performance/quality"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
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| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
| Firm's minimum or hourly charge: |
| What the firm's minimum charge includes? |
| Fee for an estimate if repair work is not done: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from FAIRFAX, VA wrote on 09/09/09
- Very polite and prompt. The teams only occasionally miss something. We had many friends who..........
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Subscriber from ARLINGTON, VA wrote on 08/07/09
- They have scratched my glass and lost single earrings off my dresser. They complete service..........
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Subscriber from FAIRFAX, VA wrote on 07/29/09
- I think the Maids are wonderful. They are prompt, efficient, and very, very quick. They..........
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Subscriber from MC LEAN, VA wrote on 11/10/08
- Prompt service but the maids never put things back the way they find them. Chairs..........
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Subscriber from VIENNA, VA wrote on 10/28/08
- They gradually spent less and less time cleaning our home, and began breaking objects more..........
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Subscriber from VIENNA, VA wrote on 10/08/08
- I have used The Maids for 8+years. I like their concept of assigning a team..........
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Subscriber from MCLEAN, VA wrote on 10/04/08
- They never showed up despite a confirmed reservation........
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Subscriber from FAIRFAX, VA wrote on 09/28/08
- When I called- I specifically asked that they clean oven and windows. I knew this..........
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Subscriber from GREAT FALLS, VA wrote on 09/13/08
- Reasonable cost for our house size. They make quick work of our place with a..........
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Subscriber from VIENNA, VA wrote on 08/22/08
- The Maids are good at only doing what is on the list of services........
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- See more comments at Washington Consumers' CHECKBOOK.
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