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Sunday, November 22, 2009
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Washington Consumers' CHECKBOOK > Domestic Bliss: Hiring a Good Housecleaner > Clean Sweep
 
Washington Consumers' CHECKBOOK > Domestic Bliss: Hiring a Good Housecleaner
Clean Sweep
12818 Netherleigh Pl
Oak Hill, VA
Phone: 703-391-8878

See how Clean Sweep scored based on 68 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Clean Sweep?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 68 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated Clean Sweep "superior" for "doing work properly"?
What percent of customers rated Clean Sweep "superior" for "starting and completing work promptly"?
What percent of customers rated Clean Sweep "superior" for "letting you know cost early"?
What percent of customers rated Clean Sweep "superior" for "advice on service options and costs"?
What percent of customers rated Clean Sweep "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from GREAT FALLS, VA wrote on 09/12/09
Employees stole one of our debit cards and ran up $2,000 in charges........
Subscriber from ALEXANDRIA, VA wrote on 06/23/09
Sometimes things are moved around a little and I have to find them (they'll put..........
Subscriber from MCLEAN, VA wrote on 11/20/08
Ana and her team are the best!!!!.......
Subscriber from ALEXANDRIA, VA wrote on 11/04/08
I am very pleased with the owner and staff of Clean Sweep - everyone is..........
Subscriber from CHANTILLY, VA wrote on 10/24/08
Needs to followup better as to next cleaning date........
Subscriber from MCLEAN, VA wrote on 09/27/08
Clean Sweep did a better job when I started with them over two years ago..........
Subscriber from FALLS CHURCH, VA wrote on 09/25/08
there seems to be more things broken than I would expect........
Subscriber from RESTON, VA wrote on 09/24/08
The first vist they were the best I ever had. The second visit it was..........
Subscriber from ROCKVILLE, MD wrote on 07/14/08
Very expensive for the quality of work performed. I have had them for a number..........
Subscriber from ANNANDALE, VA wrote on 06/29/08
Excellent in all respects........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data








 
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