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20 E Diamond Ave #400
Gaithersburg, MD
Phone: 301-840-8379
See how Crisis Cleaners scored based on 84 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Equipment Firm Services/Installs: |
| Number of customer survey ratings: |
84 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated Crisis Cleaners "superior" for "doing work properly"? |
| What percent of customers rated Crisis Cleaners "superior" for "starting and completing work promptly"? |
| What percent of customers rated Crisis Cleaners "superior" for "letting you know cost early"? |
| What percent of customers rated Crisis Cleaners "superior" for "advice on service options and costs"? |
| What percent of customers rated Crisis Cleaners "adequate" or "superior" for "overall performance/quality"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
| Firm's minimum or hourly charge: |
| What the firm's minimum charge includes? |
| Fee for an estimate if repair work is not done: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from ROCKVILLE, MD wrote on 08/17/09
- Will not move chairs, leaving tile floor under dining table dirty. Do not clean ceiling..........
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Subscriber from POTOMAC, MD wrote on 08/05/09
- Great people who work hard. If your regular person can't come, a replacement comes instead..........
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Subscriber from GAITHERSBURG, MD wrote on 08/04/09
- I can't understand why they're rated highly on Consumer Checkbook, which is where I found..........
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Subscriber from ROCKVILLE, MD wrote on 07/14/09
- Better than any other service I have ever used, got the name from the recommended..........
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Subscriber from DICKERSON, MD wrote on 07/14/09
- Language barrier; lack of training; needed supervision: hurrying to finish. People were pleasant........
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Subscriber from GERMANTOWN, MD wrote on 06/29/09
- Wanted a one time cleaning of my condo between tenants. All I got was a..........
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Subscriber from SILVER SPRING, MD wrote on 02/24/09
- We have been using them for years. The staff is great........
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Subscriber from ROCKVILLE, MD wrote on 11/03/08
- A reasonable cleaning job for a reasonable price. They are not going to do detail..........
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Subscriber from VIENNA, VA wrote on 10/24/08
- They do a good job on cleaning. My biggest complaint has been that they are..........
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Subscriber from ROCKVILLE, MD wrote on 10/23/08
- Crisis Cleaners provides excellent value. Consistently good cleaning at a moderate price. They do very..........
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- See more comments at Washington Consumers' CHECKBOOK.
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