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Sunday, November 22, 2009
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Washington Consumers' CHECKBOOK > Best in Show: Top Kennels > Dulles Gateway Pet Retreat
 
Washington Consumers' CHECKBOOK > Best in Show: Top Kennels
Dulles Gateway Pet Retreat
4508 Upper Cub Run Rd
Chantilly, VA
Phone: 703-631-9590

See how Dulles Gateway Pet Retreat scored based on 147 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.

Does firm get CHECKBOOK's top rating for quality?
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Does firm get CHECKBOOK's top rating for price?
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CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Dulles Gateway Pet Retreat?
Business Policies/Features
Types of animals kennel boards: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Care considerations:
CHECKBOOK Ratings
Number of customer survey ratings: 147 ratings
What percent of customers rated firm "superior" for "overall quality": Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "returning dog in good condition"?
What percent of customers rated firm "superior" for "cleanliness"?
What percent of customers rated firm "superior" for "spaciousness":
What percent of customers rated firm "superior" for "affection toward dog"?
What percent of customers rated firm "superior" for "pick-up/drop-off arrangements"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices (Regular Daily Rate for Bed and Board for...)
15-pound Schnauzer: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
35-pound Springer Spaniel:
65-pound Golden Retriever:
90-pound Old English Sheep Dog:
Price for pair of 35-pound Springer Spaniels boarded in same run:
Cat:
Prices (Additional Daily Rate for...)
Exercise dog individually 15 minutes per day: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Give dog one pill each day:
Feed dog food provided by owner:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from FAIRFAX, VA wrote on 09/20/09
We have used Dulles Gateway kennels for over 6 yrs for our 2 dogs. They..........
Subscriber from CHEVY CHASE, MD wrote on 09/09/09
They're expensive, but my dog likes it here and they love her........
Subscriber from HAYMARKET, VA wrote on 08/29/09
I'm on the fence with this company. I have boarded my two dogs there twice...........
Subscriber from CHANTILLY, VA wrote on 06/29/09
last time we were there, they had our dog for 10 days and didn't call..........
Subscriber from ALEXANDRIA, VA wrote on 06/11/09
Have used a few times, including over holidays, and have always had a good experience...........
Subscriber from VIENNA, VA wrote on 02/19/09
I have boarded dogs at Dulles Gateway Kennels for 12 years. For 8 years, I..........
Subscriber from ASHBURN, VA wrote on 12/10/08
We have used Dulles Gateway for two of our dogs with a combined time of..........
Subscriber from RESTON, VA wrote on 09/14/08
Our dog always gets good care here........
Subscriber from CHEVY CHASE, MD wrote on 09/10/08
They love my dog and she loves them. 'Nuff said (BTW, they've rebranded themselves as..........
Subscriber from FAIRFAX, VA wrote on 08/26/08
Excellent dog boarding facility. The attendants are very attentive toward our dogs needs........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data








 
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